topic I cant get the return to submit in Get your taxes done using TurboTax

I cant get the return to submit

margobrady18- — Fri, 26 Feb 2021 18:39:26 GMT

any one know if this is a known issue and how to save my info and file later

Re: I cant get the return to submit

SweetieJean — Fri, 26 Feb 2021 19:19:46 GMT

What happens when you try? Is your income zero?

Re: I cant get the return to submit

sskitchens — Thu, 22 Apr 2021 13:59:33 GMT

I have tried several times to submit mine as well. I get a message to update the software online,

I do that and then get the same message again and again and again.

Re: I cant get the return to submit

JotikaT2 — Wed, 28 Apr 2021 03:08:49 GMT

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to proceed.

Instructions to clear cookies to restart TurboTax

@sskitchens