topic Re: Problem with program update in Get your taxes done using TurboTax

Problem with program update

arejfour — Sun, 21 Feb 2021 09:18:26 GMT

Feb 20 and 21 I attempted to download a program update. Both times the download stopped at 10% and would not progress from there even after several mins. When I attempted to cancel the download that got stuck and I had to use task manager to close the program. What should I do?

Re: Problem with program update

SForrestLO — Thu, 25 Feb 2021 23:17:17 GMT

This Turbo Tax FAQ will provide troubleshooting assistance.

Troubleshooting updates

Re: Problem with program update

SteamTrain — Thu, 25 Feb 2021 23:25:55 GMT

@arejfour

The Rev 18.1 manual update is NOW available to download and execute...

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

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Download that and execute it...but you probably have to use Edge to downloads it.

Do that one now....then tomorrow, do another internal (in-software) update , since another one ( 19 or 20 ? ) may be issued tonight.