topic I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up? in Get your taxes done using TurboTax

I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

ssantemma — Wed, 24 Feb 2021 15:05:35 GMT

Re: I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

Krengel — Wed, 24 Feb 2021 18:22:48 GMT

Same problem for me. It worked a week ago. Need a fix ASAP.

Re: I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

mjr77 — Thu, 25 Feb 2021 15:34:13 GMT

I have been running into to the exact same thing. Only, now it says Merrill Lynch-Merrill Edge instead of Fidelity. Also, the message says to try again on the next day, only to find on the next day its the same message but the date being suggested to try again is advanced by one day. I spoke with a Turbotax person, who had no answer for the problem. Don't know if it is a Turbotax software problem, or a problem on Merrill's end. Going to call Merrill today.

Re: I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

ssantemma — Thu, 25 Feb 2021 15:56:58 GMT

I noticed that it changed from Fidelity to Merrill yesterday too. As the other response noted, it worked last week. Please post your findings. And thank you for getting in touch with Merrill.

Re: I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

ssantemma — Thu, 25 Feb 2021 17:20:17 GMT

I just spoke to the folks at Merrill who said there is no problem on their end.

Re: I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

usmc6972 — Thu, 25 Feb 2021 22:19:03 GMT

Thursday 2/25, 5pm: Merrill Lynch, after 36 minutes on hold, blamed TurboTax, and told me to try again tomorrow. My reply was that Wednesday's error said try Thursday, Thursday's error says try Friday. I was again told to try Friday.

Re: I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

ssantemma — Thu, 25 Feb 2021 22:31:13 GMT

Feb 25, 2021 about 2:30 pm MST Success!! I don't know which end fixed it, but I was able to load my Merrill Lynch info into TurboTax.

Re: I'm trying to download some Merrill Lynch 1099s and keep getting a response that the import service for Fidelity Investments is unavailable. Anyone know what's up?

usmc6972 — Fri, 26 Feb 2021 15:53:37 GMT

2/26/21 10:45 am EST, finally worked, ML 1099s into Turbotax. Very frustrating, but way better than trying to receive unemployment from Florida, even when they tell me I am eligible. 8 weeks behind.