https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1968882#M708635 <P>can I talk to someone in support</P> Mon, 22 Feb 2021 16:47:29 GMT peterapetch 2021-02-22T16:47:29Z https://ttlc.intuit.com/community/taxes/discussion/account-access-problem/01/1737962#M685638 <P>When I go to sign into turbo i put in my username and password then it asked me to verify only by using my OLD phone number that I no longer have access to how can I verify using my email ?&nbsp;</P> Wed, 28 Oct 2020 00:22:03 GMT https://ttlc.intuit.com/community/taxes/discussion/account-access-problem/01/1737962#M685638 Marissakk 2020-10-28T00:22:03Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1738066#M685639 <P>Log into&nbsp;<A href="https://accounts.intuit.com/app/account-manager/overview" target="_blank">https://accounts.intuit.com/app/account-manager/overview</A> and under "Sign-In" you should be able to change your phone number and look into the verification settings.&nbsp;</P> Wed, 28 Oct 2020 15:08:41 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1738066#M685639 GabiU 2020-10-28T15:08:41Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1885282#M685640 <P>This did not work. It will let you change your password but will not prompt you to get into your account if you got a new phone number. Very frustrating. Hopefully my request is answered soon.</P> Sun, 07 Feb 2021 10:29:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1885282#M685640 charlotte11bri 2021-02-07T10:29:29Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1912126#M685641 <P>I have tried for an hour to get in. My phone won't take a clear picture of my Driver's License and I cannot change my old phone number.&nbsp;</P> Fri, 12 Feb 2021 20:33:55 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1912126#M685641 ajletizia 2021-02-12T20:33:55Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1912401#M685670 <P>Please see the below TurboTax FAQ for instructions on how to update your TurboTax account information:</P> <P><A href="https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927" target="_blank">How do I update my TurboTax account information?</A></P> <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/3137767">@charlotte11bri</a></P> <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/3215805">@ajletizia</a></P> Fri, 12 Feb 2021 21:16:47 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1912401#M685670 MichelleLO 2021-02-12T21:16:47Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1925727#M691358 <P>I can’t get into my accouny</P> Mon, 15 Feb 2021 05:43:04 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1925727#M691358 Leigen44 2021-02-15T05:43:04Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1927234#M692026 <P>Please see the link <A href="https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499" target="_blank">here</A>&nbsp;for Account Recovery.&nbsp;</P> Mon, 15 Feb 2021 17:20:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1927234#M692026 HeatherPLO 2021-02-15T17:20:29Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1968869#M708625 <P>when program came up listed my wife but not me.&nbsp; I also have an account I paided $40 for that will not pick up free coverage for State filing</P> Mon, 22 Feb 2021 16:45:45 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1968869#M708625 peterapetch 2021-02-22T16:45:45Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1968882#M708635 <P>can I talk to someone in support</P> Mon, 22 Feb 2021 16:47:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1968882#M708635 peterapetch 2021-02-22T16:47:29Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1968890#M708637 <P>Do you have support customer service reachable by phone.</P> Mon, 22 Feb 2021 16:48:36 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1968890#M708637 peterapetch 2021-02-22T16:48:36Z https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1969740#M708949 <P>Please follow the instructions in the below TurboTax FAQ to contact Customer Support:</P><P><A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">What is the TurboTax phone number?</A></P><P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/1113342">@peterapetch</a></P> Mon, 22 Feb 2021 18:33:00 GMT https://ttlc.intuit.com/community/taxes/discussion/re-account-access-problem/01/1969740#M708949 MichelleLO 2021-02-22T18:33:00Z