topic Re: "Failed to extract archive". I've done everything on https://ttlc.intuit.com/community/bugs-a... in Get your taxes done using TurboTax

"Failed to extract archive".

darlene123 — Wed, 17 Feb 2021 00:30:59 GMT

I've done everything on https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-failed-to-extract-archive/00/25728 doesn't work

I've done everything on that page several times including the last line but nothing works. PC with the Windows 10 20H2

Any help is appreciated

Thank you

Re: "Failed to extract archive". I've done everything on https://ttlc.intuit.com/community/bugs-a...

KatrinaLO — Sun, 21 Feb 2021 03:39:30 GMT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Re: "Failed to extract archive". I've done everything on https://ttlc.intuit.com/community/bugs-a...

darlene123 — Sun, 21 Feb 2021 22:19:14 GMT

I did do that and I wasted quite a bit of time doing it only to get an operator that told me to do all of the exact same things that I did already and then she told me it was a Microsoft problem. It's not, obviously you can see lots of people are having this problem so you need to update your software to work with new computers. I won't be buying this anymore after 20 plus years