topic My federal tax return keeps getting rejected. I'm not sure I have the correct Self-select PIN from last year. Can this be sent to me or reset? in Get your taxes done using TurboTax

My federal tax return keeps getting rejected. I'm not sure I have the correct Self-select PIN from last year. Can this be sent to me or reset?

michellebam — Sat, 01 Jun 2019 15:24:48 GMT

If your return keeps getting rejected due to the Self-Sel...

TiffanyL — Sat, 01 Jun 2019 15:24:50 GMT

If your return keeps getting rejected due to the Self-Select Pin not matching, this should be able to assist you with correcting it so that you can file your taxes: https://ttlc.intuit.com/replies/3300702

Re: If your return keeps getting rejected due to the Self-Sel...

ixo — Tue, 05 May 2020 19:40:26 GMT

Nope, that link doesn't answer the question at all. There is no information about correcting the wrong PIN.

Re: My federal tax return keeps getting rejected. I'm not sure I have the correct Self-select PIN...

JotikaT2 — Tue, 05 May 2020 21:07:58 GMT

The IRS discontinued the use of the e-filing PIN. You will need to use your 2018 Adjusted Gross Income (AGI) instead. See the following link for more information.

E-filing PIN

Re: My federal tax return keeps getting rejected. I'm not sure I have the correct Self-select PIN...

ixo — Tue, 05 May 2020 21:25:39 GMT

I am using my last year's AGI, and also entered driver license info to verify ID, but Turbo Tax is making me enter my PIN as well. I tried leaving the prompt blank and Turbo Tax will not proceed until I enter something in the PIN box. Then the IRS rejects my return for having the wrong PIN. If the IRS is no longer using it, why is Turbo Tax requiring it to be entered?

Re: My federal tax return keeps getting rejected. I'm not sure I have the correct Self-select PIN...

SusanY1 — Fri, 08 May 2020 18:39:40 GMT

Is the IRS asking for an Identity Theft PIN or an IP PIN?

What is the exact reject error code or message that you are receiving?

@ixo