topic I need to reactivate my account I used to file last years taxes in Get your taxes done using TurboTax

I need to reactivate my account I used to file last years taxes

sunshinerzonka — Sat, 01 Jun 2019 15:22:18 GMT

You will need to complete Account Recovery to gain access...

JakailaLO — Sat, 01 Jun 2019 15:22:20 GMT

You will need to complete Account Recovery to gain access. If it is asking for an old and new email address and yours has not changed, put the same email address in each box. See below on how to complete the recovery:https://ttlc.intuit.com/replies/3300098

It says I can keep the same email address but I can not....

nunencathy — Sat, 01 Jun 2019 15:22:21 GMT

It says I can keep the same email address but I can not. I have been trying for a week to get my account activated again

Can I please get some real fucking assistance!

nunencathy — Mon, 23 Dec 2019 21:44:54 GMT

Can I please get some real [Profanity Removed] assistance!

Re: Can I please get some real bleeping assistance!

nicole1242 — Wed, 20 Jan 2021 20:48:21 GMT

Just spent the last 4 hours trying to get help. They won't give it. So Im going to HR Block. **bleep**'em!

Re: I need to reactivate my account I used to file last years taxes

TiffanyL — Wed, 20 Jan 2021 22:02:55 GMT

To gain access to the account used last year to file taxes, you would need to request an account recovery. I have provided a link below that can assist you with submitting this request:

Account Recovery Request for your TurboTax Account