topic needing some guidance in Get your taxes done using TurboTax

needing some guidance

eddiemb1972 — Sun, 14 Feb 2021 16:27:47 GMT

I have used turbo tax for 20 years. its always worked just find till I tried to do my 2019 taxes. its telling me that form 4562 dep & amort. and schedule c profit/loss are not ready. i have updated my turbo tax 2019 many times and checked the website and they say they r available. Where do i need to send an email for help.

Thank you for any help you can give!!!!!

Re: needing some guidance

SteamTrain — Sun, 14 Feb 2021 18:02:07 GMT

IF you are on a Windows system, try downloading and installing the 2019 Manual Update. (use the Edge browser to download the file...not Chrome)

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

Re: needing some guidance

eddiemb1972 — Sun, 14 Feb 2021 19:58:51 GMT

Thanks for the reply. I downloaded the upade from the link in micro edge brower and it is telling me that I dont have turbo tax installed on my laptop which makes no sense. not sure why it can find it. I even tried opening my tax freurn on the desktop. Any other things to try??

Re: needing some guidance

eddiemb1972 — Sun, 14 Feb 2021 20:24:45 GMT

FYI I did a manual update for 2018 and it worked perfectly. But not 2019. i can check for updates when 2019 is open but it always gives me the message that things r up to date. I am just confused and Flustrated.

Re: needing some guidance

SteamTrain — Sun, 14 Feb 2021 20:33:58 GMT

Customer Support...I have no idea why it says 2019 isn't installed...If indeed you know it is..

_______________________

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: needing some guidance

challst728 — Mon, 15 Feb 2021 01:54:49 GMT

Have you entered your Schedule C information already? Are you using Turbo Tax Premier? If you have not put in your Schedule C information the 4562 will not open. I have Premier and I can see that this form is available. If you have deluxe it may not be available.