topic Cannot resolve blocked account issue in Get your taxes done using TurboTax

Cannot resolve blocked account issue

gjmullen63 — Thu, 11 Feb 2021 21:46:54 GMT

I’m stuck on Live full service screen and unable to get back to my return.

Re: Cannot resolve blocked account issue

DoninGA — Thu, 11 Feb 2021 21:49:23 GMT

Contact TurboTax support for this problem

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Re: Cannot resolve blocked account issue

gjmullen63 — Sat, 13 Feb 2021 23:06:24 GMT

Spent four hours on the phone with four separate representatives. I can’t seem to get bumped up to a person that can actually fix the problem. All four of the people I’ve talked with have basically done the same thing, said the same thing. They are just as baffled as me. All have been very nice, just can’t solve the issue. I just need to go to a different tax service, always loved TurboTax till this experience.