topic Re: Tax forms not available in Get your taxes done using TurboTax

Tax forms not available

ArisC — Wed, 10 Feb 2021 14:55:51 GMT

The program tells me that these two forms are not available yet, but when I check your website, it says they are available. I checked for software updates from the on-line menu in the program, and it says that my software is up to date.

Schedule E, P1

Form 8995

thank you.

Re: Tax forms not available

DoninGA — Wed, 10 Feb 2021 15:00:11 GMT

If your software is at the latest release then save your tax return and close the TurboTax program. Re-start your computer. After the computer has re-started open the TurboTax program and see if the form and schedule is now available.

If not, then save the tax return and close the TurboTax program. Uninstall TurboTax and re-install TurboTax. That should clear out any condition preventing the application from updating correctly.

Uninstalling the software does not affect the 2020 tax data file for your tax return. The tax data file is in a different directory than the TurboTax program. It is, by default, in Documents directory TurboTax folder.

Re: Tax forms not available

ArisC — Wed, 10 Feb 2021 15:24:21 GMT

That did NOT work.

Re: Tax forms not available

DoninGA — Wed, 10 Feb 2021 15:27:22 GMT

@ArisC wrote:

That did NOT work.

You uninstalled and re-installed the TurboTax program, update the program to the latest release the form and schedule are still not available?

Then contact TurboTax support for assistance

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)