https://ttlc.intuit.com/community/taxes/discussion/re-efiling/01/1892461#M677485 <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Are you using TurboTax online or the cd/Windows program. If TurboTax online, you may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank">here</A> for instructions on clearing your cache.&nbsp;See <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank">here</A> for instructions on clearing your cookies. You may also try using another browser or using the phone app <A href="https://turbotax.intuit.com/personal-taxes/mobile/" target="_blank">here</A> if the above does not work.&nbsp;If none of these resolve the issue,&nbsp;contact customer support <A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">here</A>&nbsp;for further assistance.</SPAN></SPAN></P> Mon, 08 Feb 2021 21:45:13 GMT EbonyL122824 2021-02-08T21:45:13Z https://ttlc.intuit.com/community/taxes/discussion/efiling/01/1890772#M676766 <P>trying to efile but error message says to update.&nbsp; System is current.&nbsp; Help</P> Mon, 08 Feb 2021 17:45:48 GMT https://ttlc.intuit.com/community/taxes/discussion/efiling/01/1890772#M676766 whisprglen 2021-02-08T17:45:48Z https://ttlc.intuit.com/community/taxes/discussion/re-efiling/01/1892461#M677485 <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">Are you using TurboTax online or the cd/Windows program. If TurboTax online, you may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank">here</A> for instructions on clearing your cache.&nbsp;See <A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank">here</A> for instructions on clearing your cookies. You may also try using another browser or using the phone app <A href="https://turbotax.intuit.com/personal-taxes/mobile/" target="_blank">here</A> if the above does not work.&nbsp;If none of these resolve the issue,&nbsp;contact customer support <A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">here</A>&nbsp;for further assistance.</SPAN></SPAN></P> Mon, 08 Feb 2021 21:45:13 GMT https://ttlc.intuit.com/community/taxes/discussion/re-efiling/01/1892461#M677485 EbonyL122824 2021-02-08T21:45:13Z