topic Re: Entry Wont save in Get your taxes done using TurboTax

Entry Wont save

Junoflo — Sun, 07 Feb 2021 20:31:50 GMT

I'm just about done, but there is one issue that I have the information to fix. The issue simply states that the entry cannot equal zero(0). I can fix this based on the information from one of my tax forms however, whenever I try to input the correct value or attempt to leave it blank(because that is an option as well), it doesn't save. I input the value and click continue but the issue doesn't resolve. I'm stuck because of it.

Re: Entry Wont save

AkinaLO — Sun, 07 Feb 2021 23:32:23 GMT

Please delete the form and add it again. Here's an article that will help you delete the form.

How do I view and delete forms in TurboTax Online?

Re: Entry Wont save

Junoflo — Mon, 08 Feb 2021 17:57:08 GMT

So I managed to delete the form and reenter the form, but the same issue arises. The value on my tax document is $0.20, and the site automatically rounds down to $0.00, even though the root of the issue is "this value cannot equal zero(0)"

Re: Entry Wont save

JotikaT2 — Mon, 08 Feb 2021 18:11:31 GMT

Tax returns are typically rounded to the next value. If the value on your tax form is for $0.20, do not include the form as it is below any reportable amount on your tax return and would be reflected as $0.

You will need to delete the input section to remove it from your return. This should remove the error.

Re: Entry Wont save

Junoflo — Mon, 08 Feb 2021 22:02:46 GMT

Okay so I've tried everything, and although both answers didn't exactly fix my issue, they were helpful. I managed to find a way to edit this specific sale I made on a stock that was causing me the issue. It was a little odd getting to. It was just frustrating because the requirements stated that I cannot input $0.00 or decimal numbers. It seems every other value was rounded to the nearest dollar. So $0.20 was the value shown on the tax document I provided, but was automatically rounded to $0.00 on the form even though the form does not accept $0.00 and on top of that, wouldn't let me just round to $1.00 instead. Sorry for being vague on my issue, I'm not entirely sure what information I should be ok with showing in my questions, but thank you all for the assistance.