topic Forms 8829 and 8895 will not update in Get your taxes done using TurboTax

Forms 8829 and 8895 will not update

dbphotos — Mon, 08 Feb 2021 06:26:31 GMT

I am ready to file return but it says both form 8829 and form 8895 are not ready and will be "ready soon". However when I visit this link: https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_windows_individual.html
it shows they are available. When I visit IRS.gov those forms are available in their final form.

How do I force an update since the system is not updating?

Re: Forms 8829 and 8895 will not update

AkinaLO — Mon, 08 Feb 2021 21:28:10 GMT

Try refreshing your screen, then try clearing your browser's cache.

Then log out and log back into TurboTax. You can also try using a different browser.

The following help article will show you how to clear your cache and delete your cookies.

This link will show you how to delete your cookies.

This link will help you clear your cache.

How to clear your cache - Community

Re: Forms 8829 and 8895 will not update

dbphotos — Mon, 08 Feb 2021 22:44:58 GMT

That did not work, but uninstalling the software and reinstalling did make it work. Rep said there was some glitch when they updated the software.

Re: Forms 8829 and 8895 will not update

NickyKyle — Wed, 10 Feb 2021 17:55:04 GMT

Did you have to complete your return again?

Re: Forms 8829 and 8895 will not update

dbphotos — Wed, 10 Feb 2021 19:08:15 GMT

No. It saves all the data even after uninstalling. It only uninstalls the program, not the data.

Re: Forms 8829 and 8895 will not update

DawnC — Wed, 10 Feb 2021 19:20:09 GMT

Save your return to your computer before you uninstall and reinstall the program. As long as you have your tax file (return name.tax2020) saved, you can open it using any installation of TurboTax. You should not have to reinstall the software, though. Did you try updating yet?

Re: Forms 8829 and 8895 will not update

NickyKyle — Wed, 10 Feb 2021 22:32:46 GMT

Thank you!! I was able to file my taxes after uninstalling and reinstalling TurboTax. So glad that worked!

Thank you!! 😊

Nicky