https://ttlc.intuit.com/community/taxes/discussion/if-your-transmit-returns-now-button-is-not-working-it/01/158341#M65228 <P>If your "Transmit Returns Now" button is not working, it may be due to a <B>CAPTCHA</B> not appearing, where one would need to checkmark <B><I>"I am not a robot."</I></B></P><UL> <LI> Log out and clear your browser Internet cache.</LI> <LI>Close the browser and reopen it.</LI> <LI>Make sure <B>cookies</B> are allowed/enabled in your browser settings so the CAPTCHA will appear.</LI> <LI>Log in and try again.</LI> <LI>If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").</LI> <LI>Log in with the private window (again making sure <B>cookies are allowed</B>) and try the efile again <BR /> </LI> </UL><P><B>NOTE:&nbsp;</B>&nbsp; Or are you using any script blockers/ad blockers?&nbsp; If so, perhaps that is blocking the CAPTCHA.</P><UL> </UL>If that doesn't work, see if a different browser (<B>with cookies allowed</B>) will solve it.<BR /><BR /> Sat, 01 Jun 2019 11:06:07 GMT mesquitebean 2019-06-01T11:06:07Z https://ttlc.intuit.com/community/taxes/discussion/is-anyone-else-missing-the-robot-verification-process-on-the-transmit-my-returns-now-page/01/158331#M65221 Sat, 01 Jun 2019 11:05:59 GMT https://ttlc.intuit.com/community/taxes/discussion/is-anyone-else-missing-the-robot-verification-process-on-the-transmit-my-returns-now-page/01/158331#M65221 jay073165 2019-06-01T11:05:59Z https://ttlc.intuit.com/community/taxes/discussion/i-see-you-are-using-firefox-are-you-using-any-script-bl/01/158334#M65222 I see you are using Firefox.&nbsp;&nbsp;Are you using any script blockers such as NoScript?&nbsp;&nbsp;&nbsp;Also, you may wish to update your Firefox for security reasons.&nbsp;&nbsp;The current version is Firefox 57, so you are quite a bit behind on updates.<BR /><BR />Do you have a different browser to try to see if you can see all of the page elements?&nbsp;&nbsp;Can you test it with Internet Explorer, for instance? Sat, 01 Jun 2019 11:06:01 GMT https://ttlc.intuit.com/community/taxes/discussion/i-see-you-are-using-firefox-are-you-using-any-script-bl/01/158334#M65222 mesquitebean 2019-06-01T11:06:01Z https://ttlc.intuit.com/community/taxes/discussion/thanks/01/158335#M65223 thanks Sat, 01 Jun 2019 11:06:02 GMT https://ttlc.intuit.com/community/taxes/discussion/thanks/01/158335#M65223 jay073165 2019-06-01T11:06:02Z https://ttlc.intuit.com/community/taxes/discussion/i-am-on-a-mac-with-chrome-i-cleared-my-cookies-reloaded/01/158337#M65225 I am on a mac with Chrome. I cleared my cookies, reloaded the page, and turned of adblocker and it worked. Sat, 01 Jun 2019 11:06:04 GMT https://ttlc.intuit.com/community/taxes/discussion/i-am-on-a-mac-with-chrome-i-cleared-my-cookies-reloaded/01/158337#M65225 mglenesk 2019-06-01T11:06:04Z https://ttlc.intuit.com/community/taxes/discussion/good-deal-thanks-for-sharing-your-experience/01/158339#M65227 Good deal!&nbsp;&nbsp;Thanks for sharing your experience. Sat, 01 Jun 2019 11:06:06 GMT https://ttlc.intuit.com/community/taxes/discussion/good-deal-thanks-for-sharing-your-experience/01/158339#M65227 mesquitebean 2019-06-01T11:06:06Z https://ttlc.intuit.com/community/taxes/discussion/if-your-transmit-returns-now-button-is-not-working-it/01/158341#M65228 <P>If your "Transmit Returns Now" button is not working, it may be due to a <B>CAPTCHA</B> not appearing, where one would need to checkmark <B><I>"I am not a robot."</I></B></P><UL> <LI> Log out and clear your browser Internet cache.</LI> <LI>Close the browser and reopen it.</LI> <LI>Make sure <B>cookies</B> are allowed/enabled in your browser settings so the CAPTCHA will appear.</LI> <LI>Log in and try again.</LI> <LI>If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").</LI> <LI>Log in with the private window (again making sure <B>cookies are allowed</B>) and try the efile again <BR /> </LI> </UL><P><B>NOTE:&nbsp;</B>&nbsp; Or are you using any script blockers/ad blockers?&nbsp; If so, perhaps that is blocking the CAPTCHA.</P><UL> </UL>If that doesn't work, see if a different browser (<B>with cookies allowed</B>) will solve it.<BR /><BR /> Sat, 01 Jun 2019 11:06:07 GMT https://ttlc.intuit.com/community/taxes/discussion/if-your-transmit-returns-now-button-is-not-working-it/01/158341#M65228 mesquitebean 2019-06-01T11:06:07Z