topic Re: 1099-r forms in Get your taxes done using TurboTax

Talk to a live representative

montrell218 — Thu, 06 Jun 2019 08:46:16 GMT

"Talk to a live representative" You can post your questi...

Anonymous_ — Thu, 06 Jun 2019 08:46:16 GMT

"Talk to a live representative"

You can post your question here before you contact Customer support.

https://ttlc.intuit.com/replies/3300041

Note that if you are using a free version of TurboTax, you will have to upgrade to Plus for live support.

https://ttlc.intuit.com/replies/4248543

Re: "Talk to a live representative" You can post your questi...

haleluia — Fri, 29 Nov 2019 20:41:54 GMT

Can I please speak to someone with a problem?!

Re: "Talk to a live representative" You can post your questi...

Anonymous_ — Fri, 29 Nov 2019 20:45:01 GMT

@haleluia wrote:

Can I please speak to someone with a problem?!

Post your question here or use the link below during regular business hours.

https://ttlc.intuit.com/replies/3300041

Re: "Talk to a live representative" You can post your questi...

luckydog — Thu, 06 Feb 2020 19:09:50 GMT

need help in saving and printing my 2019 taxes.

Re: "Talk to a live representative" You can post your questi...

luckydog — Thu, 06 Feb 2020 19:11:07 GMT

call me

Re: "Talk to a live representative" You can post your questi...

Anonymous_ — Thu, 06 Feb 2020 19:13:00 GMT

No one can call you. Contact Support (link below) during regular business hours or post your question here.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: "Talk to a live representative" You can post your questi...

Modelx--3141414-- — Thu, 27 Aug 2020 23:16:25 GMT

Hello --- i just set up this TurboTax account in order to ask questions for help about purchasing one of your products. May i please talk by phone with a live adviser

Re: "Talk to a live representative" You can post your questi...

VolvoGirl — Thu, 27 Aug 2020 23:23:47 GMT

Please try asking your questions here. It will probably be faster and you can't contact them directly unless you are already in a paid version.

Do you want to use the Online web version or the Desktop CD/Download program?

With the Online version you have to go onto the internet to the Turbo Tax website and actually log into an account you setup. In the online version the return is kept on the Turbo Tax server and not on your computer. Although you can and should download and save them to your computer. And you may need to upgrade to a higher version to enter certain items.

With the Desktop version you can prepare and print unlimited federal and unlimited state returns and efile up to 5 federal for free (IRS limit). And it has what if scenarios and you can see and enter directly into the actual forms. Oh, and all the versions have the same forms so you can use a lower version. State is $24.99 each to efile but it is free to print and mail unlimited returns. If you buy the cd at the store the Basic version does not include the state. And Deluxe is available both with and without the state. Because some states don't have an income tax. Look around for sales at stores, Or you can buy a cd or download the program here, https://turbotax.intuit.com/personal-taxes/cd-download/

Re: Talk to a live representative

sunkisssedxoxo — Thu, 14 Jan 2021 16:17:15 GMT

My tax or stimulus check that was 600.00 went into the wrong bank account. I have updated my banking. My boyfriend called his bank that my 600.00 went into and they told him to tell turbo tax to recall my money. The bank cannot do anything

Re: Talk to a live representative

CatinaT1 — Fri, 15 Jan 2021 18:10:38 GMT

This link provides the most up to date information available from the IRS: IRS Update

If you have a Turbo Card, this link will be helpful to you: Turbo Card

This link will tell you more about the Recovery Rebate Credit: Recovery Rebate Credit.

Re: Talk to a live representative

leroypaula — Sat, 23 Jan 2021 18:19:36 GMT

On my 2020 Turbo Tax software. My 1099R It has BOX 14, It has STATE TAX WITHHELD but on my paper1099R. My STATE TAX WITHHELD is BOX 12. I am unable to proceed until I resolve this problem. My retirement board states they did not make a mistake. I am trying to contact you to see if there is a mistake on your software? I have update my software several times. Please respond ASAP

Re: Talk to a live representative

SweetieJean — Sat, 23 Jan 2021 18:36:43 GMT

It sounds like you may be trying to enter the 1099-R as some other type of form.

1099-r forms

leroypaula — Sat, 23 Jan 2021 19:52:49 GMT

The 1099-r forms on TurboTax software has a state tax withheld on a different box than my paper can 99r form that I receive for my Retirement Board. They're both the same 1099-r form so I'm not sure what you're talkin about. Retirement Board claims that they made no mistakes. Why are there different box numbers on both software form and paper forms for the state tax

Re: 1099-r forms

DoninGA — Sat, 23 Jan 2021 19:56:11 GMT

@leroypaula wrote:

The 1099-r forms on TurboTax software has a state tax withheld on a different box than my paper can 99r form that I receive for my Retirement Board. They're both the same 1099-r form so I'm not sure what you're talkin about. Retirement Board claims that they made no mistakes. Why are there different box numbers on both software form and paper forms for the state tax

The TurboTax software uses the exact same box numbers for the Form 1099-R as does the IRS Form 1099-R for tax year 2020 - https://www.irs.gov/pub/irs-prior/f1099r--2020.pdf

Boxes 14, 15 and 16 for state taxes.

Re: Talk to a live representative

1979doug1979 — Sat, 26 Mar 2022 16:24:10 GMT

My return was corrected by the IRS. It said I owed them instead of having a $1,261 refund. The reason given was that my dependent information was wrong. I did not have any dependents nor have I ever had any. I have tried for 2 weeks to get in touch with the number given. it doesn't matter what day or time I call, I cannot get through. What can I do?

Re: Talk to a live representative

MoniqueLO_ — Sat, 26 Mar 2022 17:21:49 GMT

If your tax return does not have any dependents listed yet the IRS is saying the dependent information was wrong, you will need to continue to contact the IRS and follow any other instructions (if any) provided in their notice.

Please see How do I contact the Internal Revenue Service (IRS)? for more information, including the IRS phone number and hours of operation. You may want to try calling right when they open since they have been very busy throughout the day.

@1979doug1979