topic Re: License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax. in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/re-license-code-after-loading-cd-asked-for-a-code-that-does-not-match-indicated-code-on-cd-mailer-i/01/1810918#M644258 <P>code [product key removed]</P> Wed, 20 Jan 2021 01:28:40 GMT wmjim1 2021-01-20T01:28:40Z License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax. https://ttlc.intuit.com/community/taxes/discussion/license-code-after-loading-cd-asked-for-a-code-that-does-not-match-indicated-code-on-cd-mailer-i/01/1789873#M635911 Sat, 09 Jan 2021 19:18:04 GMT https://ttlc.intuit.com/community/taxes/discussion/license-code-after-loading-cd-asked-for-a-code-that-does-not-match-indicated-code-on-cd-mailer-i/01/1789873#M635911 rrugolo 2021-01-09T19:18:04Z Re: License code after loading CD asked for a code that does not match indicated code on CD mailer. I cannot enter 12 of the 16 characters and cannot enter my 2020 TurboTax. https://ttlc.intuit.com/community/taxes/discussion/re-license-code-after-loading-cd-asked-for-a-code-that-does-not-match-indicated-code-on-cd-mailer-i/01/1810918#M644258 <P>code [product key removed]</P> Wed, 20 Jan 2021 01:28:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-license-code-after-loading-cd-asked-for-a-code-that-does-not-match-indicated-code-on-cd-mailer-i/01/1810918#M644258 wmjim1 2021-01-20T01:28:40Z Re: License code after loading CD asked for a code that does not match indicated code on CD maile... https://ttlc.intuit.com/community/taxes/discussion/re-license-code-after-loading-cd-asked-for-a-code-that-does-not-match-indicated-code-on-cd-maile/01/1811789#M644648 <P>Please see the TurboTax FAQ's below for assistance with your license code not matching:</P> <P>&nbsp;</P> <UL> <LI><A href="https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-cd-download-launches-as-basic-and-gives-error-606-when-trying-to-activate/00/951265" target="_blank">TurboTax 2019 CD/Download launches as Basic and gives Error 606 when trying to activate</A></LI> <LI><A href="https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966" target="_blank">My code doesn't work</A></LI> <LI><A href="https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971" target="_blank">Activating TurboTax CD/Download software</A></LI> </UL> <P>&nbsp;</P> <P>If you’re still having trouble with your code,&nbsp;<A href="https://support.turbotax.intuit.com/contact/" target="_blank">Contact us</A>.</P> Wed, 20 Jan 2021 16:07:18 GMT https://ttlc.intuit.com/community/taxes/discussion/re-license-code-after-loading-cd-asked-for-a-code-that-does-not-match-indicated-code-on-cd-maile/01/1811789#M644648 Cass0317 2021-01-20T16:07:18Z