topic Re: Update account information for second stimulus in Get your taxes done using TurboTax

Update account information for second stimulus

kaceyk1984 — Tue, 12 Jan 2021 17:01:55 GMT

Re: Update account information for second stimulus

HelenC12 — Tue, 12 Jan 2021 17:18:05 GMT

Yes, the TurboTax email to customers to update their stimulus payment direct deposit information is legitimate.

Note: You have to update your information by 1/15/2021.

Please follow these steps to update your information in the portal:

Go here and sign in with the username and password you used to file your 2019 tax return
Validate your identity
Enter your updated bank account information

For additional information, see Update your stimulus payment direct deposit information.

Re: Update account information for second stimulus

kaceyk1984 — Wed, 13 Jan 2021 00:00:31 GMT

Why do you say email but then give the link to update?

Re: Update account information for second stimulus

Brannondaddy — Sat, 16 Jan 2021 17:06:10 GMT

Is turbo releasing these funds over the weekend? Or is that a lost cause?

Re: Update account information for second stimulus

kaceyk1984 — Sat, 16 Jan 2021 17:21:21 GMT

Why send a link to update banking information for stimulus if it don't work unless we get the email??? False Hope

Re: Update account information for second stimulus

TasnimH2 — Mon, 18 Jan 2021 18:44:39 GMT

Hello,

Thanks for reaching out.

I know it can seem a little confusing at the moment. The deadline to update your bank account information was on January 16.

If you didn’t get your stimulus payment , you may be eligible for the Recovery Rebate Credit when you file your taxes this year. TurboTax will guide you through this, so you get every dollar you deserve.

For more stimulus information, including eligibility, payment timing and distribution details, please visit IRS.gov for the most up to date information: https://www.irs.gov/newsroom/economic-impact-payments-on-their-way-visit-irsgov-instead-of-calling

We appreciate your patience.

Re: Update account information for second stimulus

kaceyk1984 — Mon, 18 Jan 2021 19:03:18 GMT

I did update my banking information on the 11th

Re: Update account information for second stimulus

kaceyk1984 — Mon, 18 Jan 2021 19:06:51 GMT

I updated my account information from the link in this reply from Turbo Tax.

Re: Update account information for second stimulus

Brannondaddy — Mon, 18 Jan 2021 19:12:07 GMT

I updated on the 12th via email. I called and they said it’s been deposited since the 14th. Does this mean I’ll see it tomorrow?

Re: Update account information for second stimulus

DawnC — Mon, 18 Jan 2021 19:27:21 GMT

Give it 5 business days. It may take your bank a day or two to actually post the funds from the clearing account to your account. Some banks are faster than others with this step. @Brannondaddy

Re: Update account information for second stimulus

kaceyk1984 — Thu, 21 Jan 2021 03:43:51 GMT

I updated my information for direct deposit on 1/11 via a email from this forum answering a question I asked about second stimulus. I spoke to 2 different representatives via live chat and one told me I had to recieve the email and the other one said since I recieved the link from a reply from this forum then it counts? On another day a representative sent me a breakdown of all the emails sent during this second stimulus mess and told me to click on the link and make sure my information was updated. I have a case # for that as well as the picture sent to me to follow the link.

Re: Update account information for second stimulus

NashayLO — Thu, 21 Jan 2021 17:40:52 GMT

If you attempt to use the link for direct deposit update for the second stimulus and did not receive that specific email, your account information will not be updated.

For more information, please see this TurboTax FAQ, Update your stimulus payment direct deposit information

Re: Update account information for second stimulus

ksowards — Mon, 15 Mar 2021 12:47:29 GMT

Hi!

If your account was updated for the second stimulus check and the third check is once again sent to an old account will the same email go out for the third check?

Re: Update account information for second stimulus

CatinaT1 — Mon, 15 Mar 2021 13:16:57 GMT

I'm not sure what email you are referring to.

This information is provided by the IRS - Third Stimulus FAQ

Re: Update account information for second stimulus

ksowards — Mon, 15 Mar 2021 13:24:28 GMT

This thread is about the email that was sent with a link for people to update their checking account information for the second stimulus check. I am asking if a similar email will be sent out this time as well. I appreciate the link, it does not address my question.

Re: Update account information for second stimulus

DMarkM1 — Mon, 15 Mar 2021 13:33:43 GMT

According to the IRS here, the IRS will use data already in its systems to send the third stimulus payments. Taxpayers with direct deposit information on file will receive the payment that way. Those without current direct deposit information on file will receive the payment as a check or debit card in the mail.

Re: Update account information for second stimulus

Jjhar — Thu, 18 Mar 2021 12:41:40 GMT

I need someone to call me please. My name is [PII removed], email [email address removed]

Re: Update account information for second stimulus

DianeW777 — Thu, 18 Mar 2021 12:43:46 GMT

You can begin the communication by using the steps below.

Click or tap here to go to our Contact us page.
Select your product (CD/Download Mac or CD/Download Windows, or Online), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
On the following screen, enter your contact info, then select Get the phone number.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

For more information please click the link: What is the TurboTax phone number?