topic What time will i get live help? in Get your taxes done using TurboTax

What time will i get live help?

blaguardia34 — Mon, 18 Jan 2021 16:23:37 GMT

Re: What time will i get live help?

xmasbaby0 — Mon, 18 Jan 2021 16:25:43 GMT

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

If you are paying for TurboTax Live (which is not indicated by your post--you are posting from Free Edition)

You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday- Friday

Re: What time will i get live help?

DoninGA — Mon, 18 Jan 2021 16:26:07 GMT

Your post shows you are using the TurboTax Free online edition which does not support Live assistance from a TurboTax support agent.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991