topic Re: will not except activation code in Get your taxes done using TurboTax

will not except activation code

leo21 — Thu, 07 Jan 2021 21:43:20 GMT

Re: will not except activation code

Hank10 — Sun, 10 Jan 2021 18:48:42 GMT

The activation code contained in my Email does not get recognized I keep getting "invalid code". My download is in the computer but I cannot open it . It calls for a 16 character code and I have a 18 character code in my email confirmation. What do I do?

Re: will not except activation code

DoninGA — Sun, 10 Jan 2021 18:51:03 GMT

@ Hank10 wrote:

The activation code contained in my Email does not get recognized I keep getting "invalid code". My download is in the computer but I cannot open it . It calls for a 16 character code and I have a 18 character code in my email confirmation. What do I do?

Who sent you the license code? The license code for the 2020 TurboTax software is 16 digits.

Are you using the TurboTax US software or the TurboTax Canada software?

Re: will not except activation code

Hank10 — Sun, 10 Jan 2021 19:00:51 GMT

I bought the TurboTax software from Amazon Its US.

Re: will not except activation code

DoninGA — Sun, 10 Jan 2021 19:04:15 GMT

@ Hank10 wrote:

I bought the TurboTax software from Amazon Its US.

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973