topic The automated system says it cannot find my account when I give my email, although it’s the same one I use to log in online. How can I get through to a person via phone. in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same-one/01/1772550#M629374 I’ve found it extremely frustrating trying to get in touch with a person from TurboTax to ask a question about my account. Whenever the automated phone system asks for my email address, it says it cannot be found, even though I’m using that same email to log into the TurboTax website. Is there something I’m doing wrong, or is there another number to call that will let you speak directly through a person without having to go through the 20 questions the automated assistant asks you? Mon, 04 Jan 2021 22:12:48 GMT bunchte 2021-01-04T22:12:48Z The automated system says it cannot find my account when I give my email, although it’s the same one I use to log in online. How can I get through to a person via phone. https://ttlc.intuit.com/community/taxes/discussion/the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same-one/01/1772550#M629374 I’ve found it extremely frustrating trying to get in touch with a person from TurboTax to ask a question about my account. Whenever the automated phone system asks for my email address, it says it cannot be found, even though I’m using that same email to log into the TurboTax website. Is there something I’m doing wrong, or is there another number to call that will let you speak directly through a person without having to go through the 20 questions the automated assistant asks you? Mon, 04 Jan 2021 22:12:48 GMT https://ttlc.intuit.com/community/taxes/discussion/the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same-one/01/1772550#M629374 bunchte 2021-01-04T22:12:48Z Re: The automated system says it cannot find my account when I give my email, although it’s the same one I use to log in online. How can I get through to a person via phone. https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same/01/1819583#M647816 <P>I haven't been able to log in. &nbsp;the system can't find my account and the changed password never works. &nbsp;what is the matter?</P><P>&nbsp;</P> Sat, 23 Jan 2021 14:13:56 GMT https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same/01/1819583#M647816 alanbronson3 2021-01-23T14:13:56Z Re: The automated system says it cannot find my account when I give my email, although it’s the s... https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-s/01/1821381#M648567 <P>I have provided a link below where you can contact TurboTax customer care for assistance:</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">TurboTax Customer Service</A></P> Sun, 24 Jan 2021 00:45:27 GMT https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-s/01/1821381#M648567 TiffanyL 2021-01-24T00:45:27Z Re: The automated system says it cannot find my account when I give my email, although it’s the same one I use to log in online. How can I get through to a person via phone. https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same/01/2952353#M1077899 <P>I for got. My user name and password&nbsp;</P> Tue, 14 Mar 2023 08:56:05 GMT https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same/01/2952353#M1077899 I forgot it 2023-03-14T08:56:05Z Re: The automated system says it cannot find my account when I give my email, although it’s the same one I use to log in online. How can I get through to a person via phone. https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same/01/2952354#M1077900 <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/5236020">@I forgot it </a>&nbsp;</P> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US?uid=lf80s3jq" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US?uid=lf80s3jq</A></P> Tue, 14 Mar 2023 08:58:31 GMT https://ttlc.intuit.com/community/taxes/discussion/re-the-automated-system-says-it-cannot-find-my-account-when-i-give-my-email-although-it-s-the-same/01/2952354#M1077900 ee-ea 2023-03-14T08:58:31Z