topic Is customer service important to you? in Get your taxes done using TurboTax

Is customer service important to you?

chadgarza328 — Thu, 31 Dec 2020 17:47:41 GMT

Re: Is customer service important to you?

xmasbaby0 — Thu, 31 Dec 2020 22:54:20 GMT

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

Re: Is customer service important to you?

Critter-3 — Thu, 31 Dec 2020 23:06:57 GMT

As answered in your other post ... TT has nothing to do with your situation between the IRS and the debit card bank so you are barking up the wrong tree. This public forum is for TT questions and is not a direct route to TT anything.

Until the holiday weekend is over I doubt you will get any answers from either the IRS or the bank so try again Monday.

Go to this IRS website for stimulus information - https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...

And here : https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions