topic Hi, I'm trying to download a 2019 state program that I previously purchased. I have the order number, but it's not showing up on my download list. How can I get it? in Get your taxes done using TurboTax

Hi, I'm trying to download a 2019 state program that I previously purchased. I have the order number, but it's not showing up on my download list. How can I get it?

ChrisB01 — Wed, 30 Dec 2020 01:52:56 GMT

Smoman53 — Tue, 09 Feb 2021 00:37:48 GMT

Can I get some help?

DoninGA — Tue, 09 Feb 2021 00:40:45 GMT

@Smoman53 wrote:

Can I get some help?

If the software you purchased from TurboTax is not shown on your download account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

Then contact TurboTax support for assistance.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)