topic Can someone tell me if I can get tax advice with my existing account? in Get your taxes done using TurboTax

Can someone tell me if I can get tax advice with my existing account?

kburnes3 — Sun, 27 Dec 2020 23:20:29 GMT

Re: Can someone tell me if I can get tax advice with my existing account?

Critter-3 — Sun, 27 Dec 2020 23:25:10 GMT

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday

Re: Can someone tell me if I can get tax advice with my existing account?

kburnes3 — Mon, 28 Dec 2020 04:02:38 GMT

I have PREMIER as of Mar 22, 2020. Does this mean I do?

Re: Can someone tell me if I can get tax advice with my existing account?

Critter-3 — Mon, 28 Dec 2020 04:10:06 GMT

Premier is a paid version ... you can either call tech support or post your question here.