topic Credit card payment in Get your taxes done using TurboTax

Credit card payment

larryjesse2019 — Tue, 21 Jul 2020 15:20:53 GMT

I paid $24.99 on order #TTDCRTA139333834 on my Visa Credit card to electronically file my

Pennsylvania 2019 tax return. I did not realize I had already filed 5 returns electronically so I could not

file my return. Please issue me a credit for the $24.99 back to my credit card. Thank you.

Lawrence A. Moyer

Re: Credit card payment

DoninGA — Tue, 21 Jul 2020 15:25:53 GMT

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: Credit card payment

Thomas Nightingale — Sat, 12 Dec 2020 16:51:48 GMT

A letter this week says that my credit card ending in 0017 was declined, but for last month shows that you were paid $74.20 on 11/25. Please update your files.

Re: Credit card payment

xmasbaby0 — Sat, 12 Dec 2020 23:25:09 GMT

@Thomas Nightingale This is the public user forum. We have no access to your account and cannot update anything for you. You can seek help from customer support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday