topic I lost my 16 digit turbo tax code so can you tell me what it is? in Get your taxes done using TurboTax

I lost my 16 digit turbo tax code so can you tell me what it is?

soxsnum1 — Wed, 09 Dec 2020 15:56:06 GMT

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

DoninGA — Wed, 09 Dec 2020 15:57:24 GMT

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

berthansen — Fri, 15 Jan 2021 19:25:05 GMT

I paid for Turbotax 2020 and downloaded it. I can not activate it because it asks me to enter my 16 number license code.

I hit the copy button but I can not paste it. Now I am hopelessly stuck in your software. Can you help me to activate T Tax?

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

DoninGA — Fri, 15 Jan 2021 19:35:02 GMT

@berthansen wrote:

I paid for Turbotax 2020 and downloaded it. I can not activate it because it asks me to enter my 16 number license code.

I hit the copy button but I can not paste it. Now I am hopelessly stuck in your software. Can you help me to activate T Tax?

Then enter the code manually.

TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

edwin emburg — Fri, 19 Feb 2021 00:32:02 GMT

After I used the cd and loaded tax program I did udate and they asked for the code again and I can not find it help me

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

edwin emburg — Fri, 19 Feb 2021 00:34:20 GMT

I don't understand your answer please phone me

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

KatrinaLO — Fri, 19 Feb 2021 01:17:03 GMT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

Buzz6842 — Mon, 19 Apr 2021 15:06:34 GMT

I cannot find my license code for Turbotax 2020

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

xmasbaby0 — Mon, 19 Apr 2021 15:19:32 GMT

@Buzz6842

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Re: I lost my 16 digit turbo tax code so lcan you tell me what it is?

linlor532 — Thu, 13 May 2021 02:12:03 GMT

I lost my license code

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

linlor532 — Thu, 13 May 2021 02:14:58 GMT

I lost my license code so can you tell me what it is

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

xmasbaby0 — Thu, 13 May 2021 02:16:34 GMT

To find your license code:

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

AlanGilda01140223 — Fri, 06 Aug 2021 19:54:48 GMT

I lost my 16 digit turbo tax code. Can you tell me what it is?

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

DoninGA — Fri, 06 Aug 2021 19:59:14 GMT

@AlanGilda01140223 wrote:

I lost my 16 digit turbo tax code. Can you tell me what it is?

No one here would know your 16 digit license code.

See this TurboTax support FAQ for how to find the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

AlanGilda01140223 — Fri, 06 Aug 2021 20:03:24 GMT

Today is August 6, 2021.

I am not a new member. I have been using Turbo Tax Deluxe for years. I received the CD in the mail. I loaded it onto my PC. I completed the 2120 tax form. I sent the completed tax form electronically to IRS on May 17, 2021. I did receive an acknowledgement from IRS. I am still waiting for my refund.

Paul A. Sm,ith

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

xmasbaby0 — Fri, 06 Aug 2021 20:32:17 GMT

@AlanGilda01140223 In 2019 the old Answer Xchange changed to Real Money Talk. Users who have not posted to the user forum since then show up as "New Members" in this forum, so don't be offended by the "New User" designation.

The IRS is severely backlogged. Millions of people are still waiting for their refunds.

They are still trying to process a backlog of 2019 returns; they received millions of e-files on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks. Congress changed the tax laws in the middle of the tax season so millions of returns need to be recalculated; and now on top of all that, they have had to start making monthly child tax credit payments.

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received. Some refunds are delayed because of the tax law changes that went into effect recently. If your return has unemployment or the premium tax credit on it, that may be delaying it.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

As of June 23, 2021, we had 17.5 million unprocessed individual returns in the pipeline. Unprocessed returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to 2021, and continue to work the returns that need to be manually reviewed due to errors. We are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

VolvoGirl — Fri, 06 Aug 2021 20:37:04 GMT

Are you trying to open the program again or just find your refund?

Make sure your computer is the same way when you originally installed it. Like with no flash drives plugged in or plugged in if one was. It asked me again so I just closed the program and took out a flash drive that was plugged in and tried again. It worked. Or you may need to connect a flash drive or printer or something that was connected when you originally installed the program.

You need a 14 digit (for 2019) or 16 digit (for 2020) License Code to activate the Desktop program.

Where is the License Code?

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Or you need to call in and get a new License Code.

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

lgangell — Wed, 08 Sep 2021 16:56:24 GMT

i lost the box during a move it was not loaded because my computer was windows 7

we upgraded and now need to file

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

DoninGA — Wed, 08 Sep 2021 17:11:13 GMT

@lgangell wrote:

i lost the box during a move it was not loaded because my computer was windows 7

we upgraded and now need to file

See this TurboTax support FAQ for how to find the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

If you cannot retrieve the code then click on Contact us link located in the FAQ

Re: I lost my 16 digit turbo tax code so can you tell me what it is?

LPTXUN21 — Mon, 20 Sep 2021 16:46:58 GMT

I lost my 16 digit turbo tax code so can you tell me what it is?