Your system will not allow me to update credit card information

kmk7777 — Mon, 30 Nov 2020 18:01:19 GMT

I have entered information to update my credit card information but your system will not accept the change.

Re: Your system will not allow me to update credit card information

Critter-3 — Mon, 30 Nov 2020 18:06:00 GMT

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

Start by looking up your order at our Check Your Order Status page.
Enter the info requested on the declined payment email, then select Update.
Enter your TurboTax Advantage login info if requested.
Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

Sign in to your TurboTax Advantage account.
Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
Select Edit to confirm or update your payment, billing, or shipping address.

Related Information:

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/

Re: Your system will not allow me to update credit card information

DoninGA — Mon, 30 Nov 2020 18:17:28 GMT

Did you use this procedure -

Go to this TurboTax website for billing - https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=myaccounts&cgcview=billing

Edit Payment Info

Enter the new information and click on Save

Click on the icon in the upper right corner of the screen. Click on Sign Out.

topic Your system will not allow me to update credit card information in Get your taxes done using TurboTax

Your system will not allow me to update credit card information

Re: Your system will not allow me to update credit card information

How do I update a declined credit card for a TurboTax Advantage order?

Related Information:

Re: Your system will not allow me to update credit card information