https://ttlc.intuit.com/community/taxes/discussion/i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746350#M619676 Sun, 22 Nov 2020 22:25:48 GMT brandonfloresd 2020-11-22T22:25:48Z https://ttlc.intuit.com/community/taxes/discussion/i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746350#M619676 Sun, 22 Nov 2020 22:25:48 GMT https://ttlc.intuit.com/community/taxes/discussion/i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746350#M619676 brandonfloresd 2020-11-22T22:25:48Z https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746354#M619679 <P>You probably bought the Desktop program. &nbsp;Do you have a full Windows or Mac computer to install it on?</P><P>&nbsp;</P><P class="p1"><SPAN class="s1">How to download your program…..</SPAN></P><P class="p2"><SPAN class="s1"><A href="https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075" target="_blank">https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075</A></SPAN></P><P class="p3">&nbsp;</P><P class="p1"><SPAN class="s1">Access your downloads here</SPAN></P><P class="p1"><SPAN class="s1"><A href="https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download" target="_blank">https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download</A> </SPAN></P> Sun, 22 Nov 2020 22:28:00 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746354#M619679 VolvoGirl 2020-11-22T22:28:00Z https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746356#M619681 <P>If you purchased the TurboTax Deluxe desktop edition for tax year 2019 sign onto your download account with the exact same User ID used to purchase the software -&nbsp;<A href="https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts" target="_blank">https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts</A></P> <P>&nbsp;</P> <P>See this TurboTax support FAQ for downloading a software purchase -&nbsp;<A href="https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/01/26075" target="_blank">https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/01/26075</A></P> <P>&nbsp;</P> <P>A 2019 tax return can only be printed and mailed, it cannot be e-filed.</P> Sun, 22 Nov 2020 22:28:58 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746356#M619681 DoninGA 2020-11-22T22:28:58Z https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746361#M619683 <P>Yes, I do<SPAN>wnloaded the app on Mac but it doesnt run.</SPAN></P> Sun, 22 Nov 2020 22:31:09 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746361#M619683 brandonfloresd 2020-11-22T22:31:09Z https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746368#M619687 <P>Is your OS up to the task ?&nbsp;</P><P>&nbsp;</P><P class="p1"><SPAN class="s1"><SPAN>Here are the system requirements to install Turbo Tax for MAC…..</SPAN></SPAN></P><P class="p2"><A href="https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609" target="_blank" rel="noopener"><SPAN>https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...</SPAN></A></P><P class="p3"><SPAN>&nbsp;</SPAN></P><P class="p3">&nbsp;</P><P><SPAN>See this TurboTax support FAQ for the problem:</SPAN><SPAN><BR /><BR /></SPAN><A href="https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-won-t-open-when-installed" target="_blank" rel="noopener"><SPAN>https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-won-t-open-when-installed</SPAN></A><SPAN><BR /><BR /></SPAN><A href="https://ttlc.intuit.com/questions/1899267-administrator-rights-mac" target="_blank" rel="noopener"><SPAN>https://ttlc.intuit.com/questions/1899267-administrator-rights-mac</SPAN></A><SPAN><BR /><BR /></SPAN><A href="https://support.apple.com/en-us/HT202491" target="_blank" rel="noopener"><SPAN>https://support.apple.com/en-us/HT202491</SPAN></A></P> Sun, 22 Nov 2020 22:36:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746368#M619687 Critter-3 2020-11-22T22:36:40Z https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746370#M619689 <BLOCKQUOTE><HR /><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/2758672">@brandonfloresd</a>&nbsp;wrote:<BR /> <P>Yes, I do<SPAN>wnloaded the app on Mac but it doesnt run.</SPAN></P> <HR /></BLOCKQUOTE> <P>Is your Mac OS meet the minimum requirements for the 2020 TurboTax software -&nbsp;<A href="https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/01/25609" target="_blank">https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/01/25609</A></P> <P>&nbsp;</P> <P>If the OS is correct contact TurboTax support for assistance -&nbsp;<A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A></P> <P>Support is open from 5am to 5pm Pacific time, Monday thru Friday&nbsp;</P> Sun, 22 Nov 2020 22:39:00 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746370#M619689 DoninGA 2020-11-22T22:39:00Z https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746374#M619691 <P>i Have the latest available soft<SPAN>ware on my laptop and yet I cannot use the app</SPAN></P> Sun, 22 Nov 2020 22:46:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-made-an-account-and-it-made-me-pay-79-99-dollars-after-that-it-only-send-me-an-email-with-the/01/1746374#M619691 brandonfloresd 2020-11-22T22:46:28Z