topic Email said 2020 Turbotax was ready, but the download only gives me access to 2019, which I've already completed and filed. What gives? in Get your taxes done using TurboTax

Email said 2020 Turbotax was ready, but the download only gives me access to 2019, which I've already completed and filed. What gives?

mjdolan1948 — Fri, 13 Nov 2020 20:42:23 GMT

Re: Email said 2020 Turbotax was ready, but the download only gives me access to 2019, which I've already completed and filed. What gives?

VolvoGirl — Fri, 13 Nov 2020 20:59:10 GMT

Check for orders here

https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

How to download your program…..

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

If you are an Advantage subscriber sign onto your Advantage account to download

https://accounts-tax.intuit.com/turbotaxadvantage

If you can't find your download, use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/

Re: Email said 2020 Turbotax was ready, but the download only gives me access to 2019, which I've already completed and filed. What gives?

fransautin — Wed, 18 Nov 2020 15:07:09 GMT

I ordered and paid for Turbo Tax 2020. I received an e-mail at [removed] stating that my 2020 Turbo Tax was ready for download. When I try to download all I get is 2019 download, which I don't need.