topic Can I known why INTUIT charge me $160.00 from my debit card *4763, on Nov. 5 2020 ? I didn't ask for xtra service! in Get your taxes done using TurboTax

Can I known why INTUIT charge me $160.00 from my debit card *4763, on Nov. 5 2020 ? I didn't ask for xtra service!

rtrgn — Wed, 11 Nov 2020 23:19:27 GMT

Re: Can I known why INTUIT charge me $160.00 from my debit card *4763, on Nov. 5 2020 ? I didn't ask for xtra service!

DoninGA — Wed, 11 Nov 2020 23:28:02 GMT

You probably have an Advantage subscription to receive the software each tax year. The charge equates to the TurboTax Business Edition - https://turbotax.intuit.com/small-business-taxes/

Sign onto your Advantage account to verify your choice of software or to cancel the subscription - https://accounts-tax.intuit.com/turbotaxadvantage

Contact TurboTax support for any billing issues - https://support.turbotax.intuit.com/contact/

Re: Can I known why INTUIT charge me $160.00 from my debit card *4763, on Nov. 5 2020 ? I didn't ask for xtra service!

Critter-3 — Wed, 11 Nov 2020 23:51:38 GMT

First, here's to stop your Advantage membership (annual subscription):

https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription

And here's an online refund request form. Submit it within 60 days of having received your product.

https://support.turbotax.intuit.com/forms/refund-request.jsp

If you have any problems with the refund form, here's how to reach TurboTax Support by phone:

If you are an Advantage member, log into your Advantage account and scroll down past the FAQ links. Near the bottom of the page you should find a special Advantage phone number to directly contact Customer Support.

If you are not an Advantage member, use the form at the link below to schedule a call back, or it may provide a number.

https://support.turbotax.intuit.com/contact