topic When I try to file and select Begin for Free, I am taken back to the log-in screen. It's a loop, and I haven't been able to break it. Thank you for any help. in Get your taxes done using TurboTax

When I try to file and select Begin for Free, I am taken back to the log-in screen. It's a loop, and I haven't been able to break it. Thank you for any help.

spritenite — Tue, 10 Nov 2020 19:37:41 GMT

I have filed with TurboTax for years and this is the first time I'm having a problem.

Re: When I try to file and select Begin for Free, I am taken back to the log-in screen. It's a loop, and I haven't been able to break it. Thank you for any help.

xmasbaby0 — Tue, 10 Nov 2020 19:42:16 GMT

You are too late for a 2019 return online and too soon to start on a 2020 return. What are you trying to do?

Re: When I try to file and select Begin for Free, I am taken back to the log-in screen. It's a loop, and I haven't been able to break it. Thank you for any help.

VolvoGirl — Tue, 10 Nov 2020 19:42:27 GMT

Online is currently closed. 2020 won't open until sometime in December. Try again in December. Or you can buy the CD/Download Desktop program, https://turbotax.intuit.com/personal-taxes/cd-download/

Re: When I try to file and select Begin for Free, I am taken back to the log-in screen. It's a loop, and I haven't been able to break it. Thank you for any help.

Critter-3 — Tue, 10 Nov 2020 19:57:23 GMT

If you qualify AND if you wait until mid January THEN you can use one of the IRS FREE FILE options to file a fed & state return for free ... but you must be patient. https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

IRS Free File: Closed until January 2021

IRS Free File is closed for the 2020 tax season. Check back in January for Filing Season 2021 opening details.

For Filing Season 2021, you must make $72,000 or below to use IRS Free File partner offers.

Re: When I try to file and select Begin for Free, I am taken back to the log-in screen. It's a loop, and I haven't been able to break it. Thank you for any help.

Critter-3 — Tue, 10 Nov 2020 19:59:49 GMT

If you qualify you could use one of the IRS FREE FILE options:

Go to gov/freefile to see all Free File options.
Browse each of the 10 offers or use a "look up" tool to help you find the right product. Each Free File partner sets its own eligibility standards generally based on income, age and state residency. But if your adjusted gross income was $72,000 or less, you will find at least one free product to use. Two products are in Spanish.
Select a provider and follow the links to their web page to begin your tax return.
Complete and e-file your tax return only if you have all the income and deduction records you need. The fastest way to get a refund is by filing electronically and selecting direct deposit. If you owe, use direct pay or electronic options.

You do not have to be EITC eligible in order to qualify for Free File. Any individual or married couple that meets the income limitation can qualify. First-time filers or college students are key users. Military personnel who meet the income requirement can use any of nine partner products. And seniors who want to file the new Form 1040-SR because they are over 65 and taking the standard deduction also can use Free File.

Remember, if you meet the income requirement you will find at least one free online product. To avoid fees for state tax returns, look for a partner that offers free state tax return preparation or check out your state's tax agency website to see if they are members of the State Free File program.