topic Why do I have a recurring charge on my bank account for $74.90 on 11/4/20? in Get your taxes done using TurboTax

Why do I have a recurring charge on my bank account for $74.90 on 11/4/20?

Stephaniell — Mon, 09 Nov 2020 18:24:36 GMT

Re: Why do I have a recurring charge on my bank account for $74.90 on 11/4/20?

DoninGA — Mon, 09 Nov 2020 18:40:12 GMT

You probably have an Advantage subscription to receive the TurboTax software each tax year.

Sign onto your Advantage account - https://accounts-tax.intuit.com/turbotaxadvantage

For any billing issues you need to contact TurboTax support - https://support.turbotax.intuit.com/contact/

Re: Why do I have a recurring charge on my bank account for $74.90 on 11/4/20?

Critter-3 — Mon, 09 Nov 2020 19:10:47 GMT

First, here's to stop your Advantage membership (annual subscription):

https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription

And here's an online refund request form. Submit it within 60 days of having received your product.

https://support.turbotax.intuit.com/forms/refund-request.jsp

If you have any problems with the refund form, here's how to reach TurboTax Support by phone:

If you are an Advantage member, log into your Advantage account and scroll down past the FAQ links. Near the bottom of the page you should find a special Advantage phone number to directly contact Customer Support.

If you are not an Advantage member, use the form at the link below to schedule a call back, or it may provide a number. https://support.turbotax.intuit.com/contact