topic Turbo tax versions in Get your taxes done using TurboTax

Turbo tax versions

R Eugene Rockey — Sat, 07 Nov 2020 18:20:44 GMT

It appears that I was billed for both TurboTax Advantage and TurboTax Business. I tried to cancel TurboTax Business when the first notice came out. I am not going to download TurboTax Business. Will you reimburse for the charges? I may go back to buying the disk from the store. Then I know what I am going to pay for the product that I need.

R Eugene Rockey

Re: Turbo tax versions

xmasbaby0 — Sat, 07 Nov 2020 18:26:19 GMT

Billing issues can only be resolved by customer support. We cannot help with billing problems in the user forum.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

Re: Turbo tax versions

DoninGA — Sat, 07 Nov 2020 18:27:27 GMT

TurboTax Advantage is not a version. Advantage is a subscription where you indicate which TurboTax edition you want to receive each tax year. If the Business Edition is what you selected for your Advantage subscription then you would only have one charge - https://accounts-tax.intuit.com/turbotaxadvantage

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp