topic I was just billed for this years software package, where is it? in Get your taxes done using TurboTax

I was just billed for this years software package, where is it?

r2rnot — Sat, 07 Nov 2020 16:30:24 GMT

I'm sure other customers have already been billed for their annual update. I just want to know where my download is, or at least when I can expect access to it?

Re: I was just billed for this years software package, where is it?

DoninGA — Sat, 07 Nov 2020 16:38:22 GMT

If you have an Advantage subscription, sign onto your Advantage account to download the 2020 desktop software - https://accounts-tax.intuit.com/turbotaxadvantage

Re: I was just billed for this years software package, where is it?

Critter-3 — Sat, 07 Nov 2020 16:40:05 GMT

You can check the order status here:

https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

However the online purchase system is still in Pre-Order so it may be a couple more days. They have not updated the FAQ yet from last year's info :

See this TurboTax support FAQ on when to expect your Advantage order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...