topic Re: TurboTax Mac desktop 2019 in Get your taxes done using TurboTax

TurboTax Mac desktop 2019

nicholas-green — Mon, 02 Nov 2020 18:03:43 GMT

TurboTax Mac desktop 2019

Re: TurboTax Mac desktop 2019

macuser_22 — Mon, 02 Nov 2020 18:05:32 GMT

I don't see any question there. This is a forum, not chat. Please ask a complete question.

Re: TurboTax Mac desktop 2019

VolvoGirl — Mon, 02 Nov 2020 18:06:57 GMT

You can buy 2019 here

https://turbotax.intuit.com/personal-taxes/past-years-products/

Re: TurboTax Mac desktop 2019

nicholas-green — Mon, 02 Nov 2020 18:08:37 GMT

It only presents the Windows option.

Re: TurboTax Mac desktop 2019

nicholas-green — Mon, 02 Nov 2020 18:10:07 GMT

Sorry, my frustration was getting to me.

The web cart only offers the Windows version to me.

Re: TurboTax Mac desktop 2019

VolvoGirl — Mon, 02 Nov 2020 18:12:44 GMT

When you click on Buy Now you don't get this pop up?

Re: TurboTax Mac desktop 2019

nicholas-green — Mon, 02 Nov 2020 18:17:25 GMT

Re: TurboTax Mac desktop 2019

nicholas-green — Mon, 02 Nov 2020 18:20:34 GMT

Same response on Firefox, Safari, and Chrome

Re: TurboTax Mac desktop 2019

VolvoGirl — Mon, 02 Nov 2020 18:24:07 GMT

That's weird. Contact Customer Service

(You need to pick the CD/Download program in the product drop down box.)
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: TurboTax Mac desktop 2019

macuser_22 — Mon, 02 Nov 2020 18:27:26 GMT

Works fine for me - just tried it to be sure they did not break something.

https://turbotax.intuit.com/personal-taxes/past-years-products/

Re: TurboTax Mac desktop 2019

macuser_22 — Mon, 02 Nov 2020 18:32:44 GMT

Also what Mac OS are you on? It requires OSX 10.13 or later. Perhaps it blocks the download if the OS is not comparable.

Re: TurboTax Mac desktop 2019

VolvoGirl — Mon, 02 Nov 2020 18:36:08 GMT

I got my screen shot on my iPad iOS 12.4.1 (not a Mac) and was offered both Windows and Mac.

Re: TurboTax Mac desktop 2019

Critter-3 — Mon, 02 Nov 2020 18:42:31 GMT

If you don't see both option log out of everything Intuit and clear your cookies and try again.

Re: TurboTax Mac desktop 2019

Critter-3 — Mon, 02 Nov 2020 18:44:12 GMT

You might get a better price from a reputable online seller that still has TurboTax for 2019 in stock.

Re: TurboTax Mac desktop 2019

SteamTrain — Mon, 02 Nov 2020 18:48:22 GMT

I get "something" similar if I compress my browser window to a ridiculously small window...but I see a scroll bar that does go down to the MAC selection. Are you sure you're not on a phone?

I see the section in your posted picture where a scroll bar is supposed to appear, see if it is active, even if the arrows aren't showing ...or...try expanding your browser window to full size.

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Re: TurboTax Mac desktop 2019

macuser_22 — Mon, 02 Nov 2020 18:59:15 GMT

Good point @SteamTrain . Unless System Preferences -> General -> Show Scroll Bars -> Always is checked then a Mac will not show the scroll bar (but will allow scrolling even is the bar is not shown).

Re: TurboTax Mac desktop 2019

nicholas-green — Mon, 02 Nov 2020 21:42:02 GMT

Mac OS 10.15.7

Using the inspector, I can see that there is only one button in the underlying HTML.

Deleted cookies.

Restarted browser.

Restarted Mac.

Logged out, then back in again (though that is pointless, as the link to log in takes you away from the purchase selector – after which when you log in and go to the selector...it asks you to log in.)

Re: TurboTax Mac desktop 2019

macuser_22 — Mon, 02 Nov 2020 21:52:10 GMT

No need to log into anything to go to that link. I have no idea why that is happening to you since it does not happen to anyone else and I cannot reproduce it.

What are you logging into? TurboTax online is closed for 2019 of that is what you are logging into. Use the past years products link.

Re: TurboTax Mac desktop 2019

Critter-3 — Mon, 02 Nov 2020 22:09:21 GMT

You might get a better price from a reputable online seller that still has TurboTax for 2019 in stock.