topic I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue? in Get your taxes done using TurboTax

I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

alisontaub — Sun, 18 Oct 2020 06:45:42 GMT

Just to add, the whole time I've been working on this, I have gotten this message:

Returns filed after October 15 may be subject to late filing fees. However, if you’ve started your 2019 tax return, you have until October 31 at 9PM PST to file your return online. More details

So it sure sounds like I should be able to file until the 31st. I will call them in the morning.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

Anonymous — Sun, 18 Oct 2020 06:30:07 GMT

what you see is correct. efiling for 2019 closed on 10/15/2020. you now have to print and mail your returns. that efiling message is for the 2020 returns.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

alisontaub — Sun, 18 Oct 2020 06:36:02 GMT

Well that's depressing. Thanks for the response.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

Critter-3 — Sun, 18 Oct 2020 13:58:47 GMT

Fairly certain that message is a mistake ... efiling of new returns has always stopped 10/15 not 10/31. Paper filing is the only option now ... in the FILE tab choose to mail in the return and then the proper forms and instructions will be populated.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

rjs — Sun, 18 Oct 2020 15:39:42 GMT

@alisontaub @Anonymous @Critter-3

We have been told by the forum moderators that if you started your tax return in TurboTax Online before October 15, you will be able to e-file it until October 31. There might be a temporary problem. You have to be e-filing from the same account where you started the tax return before October 15.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

Critter-3 — Sun, 18 Oct 2020 15:53:14 GMT

Good to know ... this is an unusual year so changing the norm is to be expected. I see they have shut down the ONLINE version and are pushing new clients to the downloaded version.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

VolvoGirl — Sun, 18 Oct 2020 17:13:49 GMT

And something doesn't make sense...

if you got rejected you have to Oct 20 to fix and resubmit

but if you started you can efile until 31?

Does that mean Rejected have until 31 too?

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

Critter-3 — Sun, 18 Oct 2020 19:48:35 GMT

If rejected you have until 10/20 to resubmit to be timely filed ... until 10/31 to resubmit but you will be late.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

VolvoGirl — Sun, 18 Oct 2020 19:52:24 GMT

Awwwww, I see it now. Too many details.

Re: I'm trying to file late and getting a message that the Intuit Electronic Filing Center is not open until January 2021. This can't be right - is this a known issue?

GabiU — Mon, 19 Oct 2020 15:10:53 GMT

@alisontaub Are you still receiving this message? If Yes, are you willing to post a screenshot so I can alert the product team? Please remove all personal information from the screenshot if you post here.