topic why cant i begin my 2019 returns? in Get your taxes done using TurboTax

why cant i begin my 2019 returns?

mrtanlines1 — Fri, 16 Oct 2020 17:28:21 GMT

im trying to begin my 2019 return, I had to do a lot of updates to my computer yesterday so now im late starting.. but turbotax will not start my 2019 returns..

Re: why cant i begin my 2019 returns?

DoninGA — Fri, 16 Oct 2020 17:29:43 GMT

Windows or Mac? What happens when you click on the TurboTax icon on your screen to start the program?

Re: why cant i begin my 2019 returns?

xmasbaby0 — Fri, 16 Oct 2020 17:31:18 GMT

That's right. You missed the deadline at midnight on October 15. You cannot start a new return in online TurboTax now. You can purchase and download the desktop software for a 2019 return and use it on a full PC or Mac--not a mobile device. There should be a banner on the screen where you were trying to start a return that tells you that you cannot start a new return online now. You can get the software from TT or you can buy it from various retailers like Costco, Amazon, Sam's, Walmart, Best Buy, etc.

Re: why cant i begin my 2019 returns?

Anonymous — Fri, 16 Oct 2020 23:02:10 GMT

on line prep and e-filing are now closed. you'll have to get the desktop software to prepare your return or download the forms from the IRS website and manually prepare it.