topic TurboTax Live agent said Line-By-Line review needs the Full Service Option?? in Get your taxes done using TurboTax

TurboTax Live agent said Line-By-Line review needs the Full Service Option??

ahhlun — Thu, 15 Oct 2020 07:25:24 GMT

When I refer to this thread https://ttlc.intuit.com/community/taxes/discussion/where-can-i-ask-for-a-line-by-line-review/00/1203874

also from the online ordering page,

it clearly says with turbotax Live has "get a line-by-line review" included?

Can someone clarify do I need Full Service option to have a line-by-line review done after I have filled out everything?

Why does the turbo live agent tell me I have to get Full Service? I have already filled out everything myself and just want a line by line review... how do I activate that?

Re: TurboTax Live agent said Line-By-Line review needs the Full Service Option??

ahhlun — Thu, 15 Oct 2020 20:43:40 GMT

@JulieS @KurtL1 @ThomasM125 @crabanillo

Re: TurboTax Live agent said Line-By-Line review needs the Full Service Option??

xmasbaby0 — Thu, 15 Oct 2020 20:53:55 GMT

Try setting up your review again---you may have gotten hold of someone who does not understand what they are being paid for.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live