topic Error 102345 TurboTax Deluxe 2019 / Way to recover an unreadable *.tax2019 file? in Get your taxes done using TurboTax

Error 102345 TurboTax Deluxe 2019 / Way to recover an unreadable *.tax2019 file?

RK73 — Tue, 13 Oct 2020 20:29:56 GMT

I last worked on my return 7/15/2020 and saved the file and the ~file. I have a few things to finish up on my return and when I attempt to open either file I get an error 102345. The file opened up fine in July, now it doesn't. Both the *.tax2019 files are about 10.5mb each. Is there any way to recover my almost ready to submit file? Did a TurboTax update make my file unreadable? I am able to open my mother in laws return and a 2/2020 version of my return in TurboTax Deluxe 2019, but not the version from July 15. Any ideas?

Thanks!

Ron

Re: Error 102345 TurboTax Deluxe 2019 / Way to recover an unreadable *.tax2019 file?

VolvoGirl — Tue, 13 Oct 2020 20:41:35 GMT

I searched and found this FAQ for it, good luck

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102345-or-error-1932147737-occurs-while-opening-a-tax-file/00/26448

Re: Error 102345 TurboTax Deluxe 2019 / Way to recover an unreadable *.tax2019 file?

RK73 — Wed, 14 Oct 2020 01:11:14 GMT

Thanks. I read that too. It seems odd to me that the file and the backup opened fine in July but won't open now. Is there a way to roll back to July version?

Any other ideas how to recover my work?

Re: Error 102345 TurboTax Deluxe 2019 / Way to recover an unreadable *.tax2019 file?

Anonymous — Wed, 14 Oct 2020 02:10:03 GMT

sorry. the file is corrupt, only TT would be able to supply a fix-it tool (that assumes it's a common part of the file otherwise such a tool would not be possible). there is no such tool.