topic I downloaded turbo tax '19 & input my data. Now whenever I go to Personal, Deductions&Credits, Medical Expenses, Start, it crashes everytime. I have windows 10 home. in Get your taxes done using TurboTax

I downloaded turbo tax '19 & input my data. Now whenever I go to Personal, Deductions&Credits, Medical Expenses, Start, it crashes everytime. I have windows 10 home.

mepp — Sun, 11 Oct 2020 22:32:40 GMT

Re: I downloaded turbo tax '19 & input my data. Now whenever I go to Personal, Deductions&Credits, Medical Expenses, Start, it crashes everytime. I have windows 10 home.

GroverDave — Mon, 12 Oct 2020 00:30:25 GMT

If you have not yet, keep running the updates until all updates have been completed. It sometimes takes several time. Go to the "Online" menu, then the top choice is "Check for Updates". Hope this helps.

Re: I downloaded turbo tax '19 & input my data. Now whenever I go to Personal, Deductions&Credits, Medical Expenses, Start, it crashes everytime. I have windows 10 home.

Critter-3 — Mon, 12 Oct 2020 00:47:21 GMT

Sometimes it is WIN 10 updates that have not fully been installed ... try rebooting your computer at least 3 times to shake them loose. Check to see if you have any that you need to mark for downloading.

Re: I downloaded turbo tax '19 & input my data. Now whenever I go to Personal, Deductions&Credits, Medical Expenses, Start, it crashes everytime. I have windows 10 home.

mepp — Mon, 12 Oct 2020 03:38:20 GMT

That was it! I thought Windows 10 updated automatically, but no. It took about 7 restarts. Thanks!

Re: I downloaded turbo tax '19 & input my data. Now whenever I go to Personal, Deductions&Credits, Medical Expenses, Start, it crashes everytime. I have windows 10 home.

Critter-3 — Mon, 12 Oct 2020 12:46:57 GMT

WIN 10 can be a pain in the rear sometimes.