topic Re: Try this: Run an update on your Windows Operating System... in Get your taxes done using TurboTax

What is the correction for Microsoft installer error 2329?

pawn1106dbj — Mon, 03 Jun 2019 18:17:16 GMT

Try this: Run an update on your Windows Operating System...

HeatherPLO — Mon, 03 Jun 2019 18:17:17 GMT

Try this: Run an update on your Windows Operating System and after the update is complete, uninstall Turbo Tax. Reinstall Turbo Tax and this should fix the error.

If you have Windows 10 and you need to update, please see below:

Open the Settings menu and go to Update & security > Windows Update.
Click Check for updates to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically.
Click Restart Now to restart your PC and complete the installation process.

I recognize that error code. Basically, you have corrupti...

Carl — Mon, 03 Jun 2019 18:17:19 GMT

I recognize that error code. Basically, you have corruption within your Windows 10 operating system. There's a good chance you can fix it if the above does not work. Running the DISM command might fix it. it might not. But it's worth a try. Start by ensuring you have a clean fully functional connection to the Internet.
First, restart the computer after having ran windows update until no more updates are available.
Now click the start button and scroll the start menu down to Windows System.
Click Windows System to expand it.
Now right-click the Command Prompt icon, select More, then Run As Administrator. (this is important!)
In the open command prompt window type the following command:
DISM /online /cleanup-image /restorehealth
Press the enter key on your keyboard after entering the above. Note that it can take up to an hour for this to run.
Once it completes, reboot the computer again and check for Windows Updates and install as necessary. After the last round of updates is installed, reboot the computer weather it requires a reboot or not.
Now try to do a clean install of TurboTax 2018.

Re: Try this: Run an update on your Windows Operating System...

benchrisnick — Thu, 13 Feb 2020 20:33:44 GMT

I keeping error code 2329. I updated windows 10 a couple of times, uninstall turbo tax and reinstalled. Put Turbo tax program as a administrator, still get error. It didn't appear once when I manually downloaded, but next time I ran updates got the 2329 error. What is the latest version, and will Turbo have a fix for this soon???

Re: Try this: Run an update on your Windows Operating System...

Carl — Thu, 13 Feb 2020 21:00:36 GMT

Like I've already said, the error 2329 is an error that indicates corruption in the Windows operating system. It's not a TurboTax issue in any way, form or fashion and there's absolutely nothing anyone other than Microsoft can do to fix the problem in "their" Operating system.

At this point, I would recommend a complete wipe of the hard drive and a clean re-install of the Windows operating system. More than likely the issues you're seeing with Turbotax is just "one" of the issues you're having and it just "happens" to be with TurboTax. So it's time to quit playing games and re-install the operating system from scratch.

Re: Try this: Run an update on your Windows Operating System...

frustratedbud — Thu, 20 Feb 2020 01:29:17 GMT

Did all of this still, updates (today 1909), system scans uninstall, re-install and still get error code 2329 when Turbotax is "checking updates, VERY FRUSTRATING, not happy at all does anyone have a different approach to fixing thisd=

Re: Try this: Run an update on your Windows Operating System...

frustratedbud — Thu, 20 Feb 2020 01:32:09 GMT

that's a pretty big operation for the typical computer user....might as well throw out and get a new one GEEESH

Re: Try this: Run an update on your Windows Operating System...

Carl — Thu, 20 Feb 2020 07:34:43 GMT

that's a pretty big operation for the typical computer user....might as well throw out and get a new one GEEESH

Oh I'm in total agreement. But then, as a self-employed computer consultant, so long as MS continues to put out a buggy and inferior product, I'll be able to feed my family. There's a reason that MAC techs are hard to find, but Windows techs are a dime a dozen, and it's still not enough.

Re: Try this: Run an update on your Windows Operating System...

nickelsoup1975 — Mon, 24 Feb 2020 11:00:51 GMT

I am not running windows 10 like the others. also I downloaded my program from your site. I have no disk to re-install. do not want to pay for another program. I am almost done. I hate to start over with entry. If I must pay for new program or re enter my answers. Tell me now. I will purchase HR program. stop using yours.

Re: Try this: Run an update on your Windows Operating System...

Carl — Mon, 24 Feb 2020 14:53:10 GMT

Before you go biting the hand that's at least trying to help, understand that this is a public user-to-user forum. Threats carry no weight here.

I am not running windows 10 like the others

So what are you using? A MAC? If you're on WIn 7, that OS really isn't supported. I've heard a few others have it working on WIN 7 with no issues though. But since you can no longer get updates for Win 7, if you re-install Win 7 that will be a major issue.

If you paid for the download from TurboTax directly, you can download it as many times as you like. It's in your TurboTax online account and will remain there forever so long as your account keeps an "active" status. Additionally, if you downloaded the program to your computer, what you downloaded is in your download directory (unless you elected to save it somewhere else when you downloaded it). You can copy the downloaded file to external media such as a USB and use that to transfer it to another computer. Just don't try installing it directly from the external source. That won't work. You'll need to copy the install file to the desktop of the computer you want to install it on first.

At this point I can only suggest you try installing it on a Win 10 computer that has been run through the "windows update" cycle to ensure it's up-to-date first.

Re: What is the correction for Microsoft installer error 2329?

acamint44 — Sat, 29 Feb 2020 19:09:44 GMT

what is the correction for error2329?

Re: What is the correction for Microsoft installer error 2329?

acamint44 — Sat, 29 Feb 2020 19:12:02 GMT

what is the correction for error 2329?

Re: What is the correction for Microsoft installer error 2329?

frustratedbud — Sat, 29 Feb 2020 22:01:21 GMT

disable all your virus protection, download and then restart your virus protection, partially worked for me but I still had trouble with state, which needed a "patch" WHAT A PAIN, you would think they would have these issues worked out before they publish

Re: Try this: Run an update on your Windows Operating System...

Sunbum — Mon, 13 Apr 2020 20:15:49 GMT

Will I lose my file associated with tax year2019 when I uninstall the program? I didn't have problems updating this program until I was about to file.

Re: Try this: Run an update on your Windows Operating System...

Ge4 — Mon, 11 May 2020 01:13:19 GMT

already ran up date. Nothing happened. I was at the review when this error came up # 2329. I just want to print all the data i put in and not loose 3 weeks of work. the disc to begin with was faulty,and the issued me another code so I could start my taxes.It worked good until now. So how can I get all my data before going forward?

Re: Try this: Run an update on your Windows Operating System...

VolvoGirl — Mon, 11 May 2020 01:50:56 GMT

Have you been backing up? Your data file is not kept in the program. It is in your Documents then in a Turbo Tax folder. Your data file ends in .tax2019. Back that file up to an external location. Actually backup the whole Turbo Tax folder. Or copy it to a flash drive to save a copy.

How to manually update Turbo Tax program for Windows,

https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business

Troubleshooting update issues on Windows

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-turbotax-for-windows-updating-issues/00/25885

Re: Try this: Run an update on your Windows Operating System...

harry16 — Sun, 11 Oct 2020 18:42:06 GMT

I ran an update on my Windows Operating System. Rebooted the computer. Stil get error code when I'm uninstalling Turbotax. Need to know fix.

Re: Try this: Run an update on your Windows Operating System...

DoninGA — Sun, 11 Oct 2020 18:47:30 GMT

@harry16 wrote:

I ran an update on my Windows Operating System. Rebooted the computer. Stil get error code when I'm uninstalling Turbotax. Need to know fix.

Contact TurboTax support for assistance with the error.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: Try this: Run an update on your Windows Operating System...

BillBaumgaTax — Mon, 11 Jan 2021 20:44:13 GMT

That did not work. Microsift techs say that is Turbo Tax issue and not Microsoft.

Re: I recognize that error code. Basically, you have corrupti...

BillBaumgaTax — Mon, 11 Jan 2021 20:46:12 GMT

That worked fine for Turbo Tax 2018 not for Tuebo Tax 2020.