topic Need to correct a double billing ? in Get your taxes done using TurboTax

Need to correct a double billing ?

clbgt77-19tax — Mon, 28 Sep 2020 10:19:30 GMT

Need to correct a double billiing ?

Re: Need to correct a double billing ?

xmasbaby0 — Mon, 28 Sep 2020 11:43:57 GMT

Billing issues must be resolved by customer support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

Re: Need to correct a double billing ?

cyndiemc03 — Thu, 18 Apr 2024 18:53:43 GMT

I Need to cancel billing for $62.98. Accidentally chose cheaper plan after I selected the higher one. Popup message stated I already paid so I didn't think I was billed. Please cancel the $62.98 charge. Thank you! Cynthia [PII removed].

Re: Need to correct a double billing ?

xmasbaby0 — Thu, 18 Apr 2024 16:31:15 GMT

@cyndiemc03

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number