topic I changed from a PC to a MAC. I did my 2 or 3 previous taxes in the PC. Can I still access those files from the MAC? thank you in Get your taxes done using TurboTax

I changed from a PC to a MAC. I did my 2 or 3 previous taxes in the PC. Can I still access those files from the MAC? thank you

jcaraballo1 — Sun, 06 Sep 2020 02:32:41 GMT

I access turbotax online with the only username and password I remember to have ever used. The system says it cannot find my returns. Can could be the problem?

Re: I changed from a PC to a MAC. I did my 2 or 3 previous taxes in the PC. Can I still access those files from the MAC? thank you

xmasbaby0 — Sun, 06 Sep 2020 02:36:11 GMT

Your computer is not the problem.

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online

Re: I changed from a PC to a MAC. I did my 2 or 3 previous taxes in the PC. Can I still access those files from the MAC? thank you

VolvoGirl — Sun, 06 Sep 2020 02:37:22 GMT

If you used the Online version you can access it and download your returns to either Windows or Mac.

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you would need to copy them from the other computer.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript