topic Re: Hello, I can't file my returns. Here's the error that pops out: https://www.dropbox.com/s/9xg7jbrwsb601ri/Screen%20Shot%202020-07-22%20at%2010.42.48%20PM.png Thanks! in Get your taxes done using TurboTax

Hello, I can't file my returns. Here's the error that pops out: https://www.dropbox.com/s/9xg7jbrwsb601ri/Screen%20Shot%202020-07-22%20at%2010.42.48%20PM.png Thanks!

margaryta-bushki — Thu, 23 Jul 2020 02:46:38 GMT

Not sure what the "SMS Number" is for nor where to edit it.

Re: Hello, I can't file my returns. Here's the error that pops out: https://www.dropbox.com/s/9xg7jbrwsb601ri/Screen%20Shot%202020-07-22%20at%2010.42.48%20PM.png Thanks!

rjs — Thu, 23 Jul 2020 15:20:30 GMT

This is the user's screen shot of the error message.

@margaryta-bushki To post a screen shot, please insert it directly in your post by clicking the Insert Photos icon (it looks like a camera) instead of posting a link to an external web site.

Re: Hello, I can't file my returns. Here's the error that pops out: https://www.dropbox.com/s/9xg7jbrwsb601ri/Screen%20Shot%202020-07-22%20at%2010.42.48%20PM.png Thanks!

rjs — Thu, 23 Jul 2020 15:23:06 GMT

@margaryta-bushki See the following FAQ regarding the error you are getting.

Error message 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Contains invalid digits

Re: Hello, I can't file my returns. Here's the error that pops out: https://www.dropbox.com/s/9xg7jbrwsb601ri/Screen%20Shot%202020-07-22%20at%2010.42.48%20PM.png Thanks!

DoninGA — Thu, 23 Jul 2020 15:23:27 GMT

TurboTax support FAQ for the error message - https://ttlc.intuit.com/community/bugs-and-error-messages/help/why-am-i-getting-601errv-5-custhdr-17-invalid-sms-number-contains-invalid-digits-when-trying-to/01/27035