topic Re: Cannot file E- files in Get your taxes done using TurboTax

Cannot file E- files

imraju60 — Thu, 16 Jul 2020 05:14:52 GMT

I cannot file the E-file, it keeps saying that, your final forms are not ready. Select Get Final Forms to try downloading them again. Click continue to proceed with smart check. I have been going in circles with downloading and Get final forms but I keep getting the same messages. I cannot file my returns, both Federal and State. Please help.

Re: Cannot file E- files

DawnC — Thu, 16 Jul 2020 05:34:18 GMT

IRS extensions for tax year 2019 must be filed on or before July 15, 2020 for domestic taxpayers. (At this time, we're still awaiting guidance for U.S. citizens or resident aliens who will be out of the country on July 15.)

It isn't possible to file a post-deadline extension.

Keep in mind: An extension doesn't give you extra time to pay your taxes — but it will keep you from getting a late filing penalty. (You'll still owe interest if you pay after the deadline).

Open your return in TurboTax Online. (To do this, sign in to TurboTax and select Pick up where you left off).
Select File an extension at the bottom of the column on the left side of the screen.
- If you don't see the File an extension button in Step 2 above, search for extend in the upper right and select the Jump to link at the top of your search results.
Follow the onscreen instructions to e-file your extension.

Note: If you're paying additional taxes owed with direct debit, you'll need to provide your 2018 AGI for verification purposes (if you didn't file a 2018 return, enter 0 as your AGI).

If you don't have your AGI, or your extension gets rejected for the wrong AGI, here are 2 options:

Recommended: Pay your taxes at IRS Direct Pay (this also automatically gives you an extension).
Download and print Form 4868, fill it out, and get it postmarked before 11:59 p.m. July 15. Payment and mailing instructions are on pages 3 and 4 of your printout.

If you filed prior to the deadline, but were rejected, you have until July 20 to mail in your extension.

Re: Cannot file E- files

DawnC — Thu, 16 Jul 2020 05:35:31 GMT

Your software is not up to date if you are receiving messages about missing forms.

If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. On a Mac, simply quit and reopen TurboTax. If there are any updates, you'll be prompted to download them.

Tips:

It's best to use a wired, high-speed connection when updating, both to save time and minimize data corruption.
If your connection drops in the middle of the update, try again; it should pick up where it left off.
If you're having trouble updating on your PC, try a manual update.

Related Information:

Re: Cannot file E- files

imraju60 — Thu, 16 Jul 2020 17:42:45 GMT

I downloaded the update file but when I try to install it, it says to install Torbo Tax 2019, which is already installed, Why does the update not recognize the Torbo tax 2019

Re: Cannot file E- files

imraju60 — Thu, 16 Jul 2020 17:58:24 GMT

I even paid $10 to upgrade to Home & Business and still having the same issue.

Re: Cannot file E- files

imraju60 — Thu, 16 Jul 2020 18:01:33 GMT

I get this message when I try to manually update, "TurboTax 2019 is not installed. Please install TurboTax 2019 first and then re-run this update" Please help.

Re: Cannot file E- files

imraju60 — Thu, 16 Jul 2020 18:03:48 GMT

Is there a number I can call and speak to someone?

Re: Cannot file E- files

JotikaT2 — Thu, 16 Jul 2020 18:39:55 GMT

Please use the following link to contact us.

Let the agent know what is happening and they will be able to assist you.

Contact TurboTax