topic IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it. in Get your taxes done using TurboTax

IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

k-halembakova — Thu, 16 Jul 2020 01:49:12 GMT

Re: IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

GiseleD — Thu, 16 Jul 2020 02:04:20 GMT

We cannot see your return or account here, as this is a public forum. Please copy and paste in the e-file rejection message you received so that we may better assist.

Re: IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

k-halembakova — Thu, 16 Jul 2020 02:22:51 GMT

no your website/app is not working. on desktop site I keep getting redirected to login. app on both iPhone and iPad is constantly trying to find a secure connection and I can't get through to fill in the rest of my info. there is a problem on your end, and very upsetting it's happening during tax deadline.

none of these problems have anything to do with my personal info/account.

Re: IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

DawnC — Thu, 16 Jul 2020 02:29:08 GMT

Can you not sign in using this link? Are you using TurboTax Online or desktop to file your taxes? Online requires you to sign in, desktop does not. There are tens or thousands of people using the online software, so it my be an issue with your internet connection if you are having trouble signing in.

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software