topic How do I resolve a turbo tax overcharge? They didn't honor my USAA discount. in Get your taxes done using TurboTax

How do I resolve a turbo tax overcharge? They didn't honor my USAA discount.

JONFGARCIA — Wed, 15 Jul 2020 04:40:14 GMT

Re: How do I resolve a turbo tax overcharge? They didn't honor my USAA discount.

user1110 — Tue, 04 Aug 2020 20:02:02 GMT

just received my visa statement and it appears there are 2 charges on the same day on july 14 for$54.49. i don't know whether i hit the wrong key or why the double charge. plaese advise

Re: How do I resolve a turbo tax overcharge?

marjill2 — Fri, 25 Feb 2022 18:45:59 GMT

I was told that because I filed early I would be receiving a discount which I believed I did . $114. But 147.00 $ was taken as Turbo Tax fee from my expected tax return. Why the difference. I believe I'm due 33.00 Thank you. Mary Bilotto

Re: How do I resolve a turbo tax overcharge?

EbonyA — Fri, 25 Feb 2022 20:07:35 GMT

You may review a breakdown of your Turbo Tax fees by reviewing the steps listed here. If you require additional assistance after the fact, you may reach out to customer support @marjill2.

Re: How do I resolve a turbo tax overcharge? They didn't honor my USAA discount.

melampson — Mon, 17 Apr 2023 22:22:10 GMT

I tried to file using premier and paid for it, but it wasn't accepted, so I switched to the Live assisted version. I was charged for both in filing the same return.

Re: How do I resolve a turbo tax overcharge? They didn't honor my USAA discount.

EbonyA — Tue, 18 Apr 2023 15:24:54 GMT

Please contact our phone support team for assistance with resolving this matter @melampson.