topic Re: Identity deft in Get your taxes done using TurboTax

Identity deft

Lili19 — Sat, 04 Jul 2020 01:01:41 GMT

Hello, I been trying to log into my account and the email that appears is an email that I never had never ever and as soon as I change my password someone else changes it again and I’m log out. Someone help. I been trying to contact the customer service for this, but it sucks!!! Someone help me

Re: Identity deft

Anonymous — Mon, 06 Jul 2020 19:45:24 GMT

when you opened that e-mail are you sure it was from TT? what does it say? if it wasn't from TT you may have open a fake email and put malware on your computer. we can't see the problem so your only recourse is to contact support. if you have malware on your computer, this may require you to take it in to a repair service.

Re: Identity deft

JotikaT2 — Mon, 06 Jul 2020 23:25:32 GMT

Please see the following link for more information. If it appears to be a scam, please contact us using the information on the link so we can address it directly.

Thank you!

Reporting phishing scams to TurboTax