topic Re: Upgraded and all work lost in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650159#M585039 <P>Is the desktop version. &nbsp;Did not ask if I wanted to save. Live and learn. &nbsp;Thanks for info. &nbsp;I guess doing an upgrade in the midst of first time use is a situation where info can be lost if one has not done a save previously. &nbsp;Still seems antiquated that it would not be autosaving...</P> Mon, 29 Jun 2020 14:08:13 GMT Canaveral 2020-06-29T14:08:13Z Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/upgraded-and-all-work-lost/01/1649887#M584939 <P>First time user of Turbotax. &nbsp;Was 1.5 hours in and the software suggested I upgrade from Deluxe to Premier for additional itemization. I hit yes and the upgrade happened. When the software relaunched all my work was lost. &nbsp;I found the only .tax file on my Mac and it was empty. &nbsp;Any suggestions on how to get my work back? &nbsp;From what I have read, I should have been saving my work, I guess I figured that in 2020 software would be autosaving. Any ideas or is this just a really annoying learning experience? &nbsp;It stings that as part of my $30 upgrade I lost all that work... &nbsp;Thanks for any suggestions.</P> Mon, 29 Jun 2020 03:23:17 GMT https://ttlc.intuit.com/community/taxes/discussion/upgraded-and-all-work-lost/01/1649887#M584939 Canaveral 2020-06-29T03:23:17Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649920#M584952 <BLOCKQUOTE><HR /><LI-USER uid="2432810"></LI-USER>&nbsp;wrote:<BR /><P>First time user of Turbotax. &nbsp;Was 1.5 hours in and the software suggested I upgrade from Deluxe to Premier for additional itemization. I hit yes and the upgrade happened. When the software relaunched all my work was lost. &nbsp;I found the only .tax file on my Mac and it was empty. &nbsp;Any suggestions on how to get my work back? &nbsp;From what I have read, I should have been saving my work, I guess I figured that in 2020 software would be autosaving. Any ideas or is this just a really annoying learning experience? &nbsp;It stings that as part of my $30 upgrade I lost all that work... &nbsp;Thanks for any suggestions.</P><HR /></BLOCKQUOTE><P>I'm not sure what you meant by "additional itemization."&nbsp;&nbsp; If you are using desktop software (CD/download), the Deluxe and Premier editions both prepare the same forms.&nbsp; They differ only in the amount of help and guidance.&nbsp; Premier has more help/guidance with investments (stocks, bonds, mutual funds) and rental/royalty property. &nbsp;</P><P>&nbsp;</P><P><EM>"I found the only .tax file on my Mac and it was empty."</EM></P><P>I'm not sure what that means.&nbsp;&nbsp; Is that a file ending in *.tax2019?&nbsp;&nbsp; Had you never saved a copy of the *.tax2019 file you had been working on?&nbsp; i.e., was that 1.5 hours the first and only session you've had?</P><P>&nbsp;</P><P>I don't use a Mac, so I can't comment much on your issue.&nbsp; You may get some comments in this thread, but in the meantime, I'm going to ask someone using a Mac to assist you when they are next around.</P><P>&nbsp;</P><P><LI-USER uid="88"></LI-USER>&nbsp; Are you please able to assist here when you are next in the forum?&nbsp; Thanks.</P><P>&nbsp;</P><P>When I'm working on my return, I occasionally save during the session.&nbsp; And after every session I copy the *.tax2019 data file to a flash drive--just in case--since I've seen some horror stories over the years of using this forum.&nbsp; Luckily, since I've been doing that, I've never lost the data file, but it feels good to know I have a back up.&nbsp;&nbsp; Hopefully, macuser_22 or another Mac user may be able to suggest something for your situation.</P> Mon, 29 Jun 2020 04:04:01 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649920#M584952 mesquitebean 2020-06-29T04:04:01Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649940#M584962 <P>If you are using the desktop version then TurboTax will always ask if you want to save the tax return before quitting.&nbsp;&nbsp; If you say yes then it will ask for a password if you want to protect the file.&nbsp; If you say no then it will quit and all data will be lost.</P> Mon, 29 Jun 2020 04:23:43 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649940#M584962 macuser_22 2020-06-29T04:23:43Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650159#M585039 <P>Is the desktop version. &nbsp;Did not ask if I wanted to save. Live and learn. &nbsp;Thanks for info. &nbsp;I guess doing an upgrade in the midst of first time use is a situation where info can be lost if one has not done a save previously. &nbsp;Still seems antiquated that it would not be autosaving...</P> Mon, 29 Jun 2020 14:08:13 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650159#M585039 Canaveral 2020-06-29T14:08:13Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650162#M585041 <P>Thanks. &nbsp;Yes, I was prompted to upgrade for additional info on rental property. &nbsp;Could have been worse, I might have been close to finished as opposed to 1.5 hours in. &nbsp;But, as I mentioned elsewhere, it seems ridiculous to me that something as laborious and time-consuming as tax preparation software is not autosaving from the moment you hit the first key. I mean, Intuit, just autosave it and call it "draft" until the user clicks to mark it "final."&nbsp;</P><P>Onward...</P><P>Thanks again.</P> Mon, 29 Jun 2020 14:14:07 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650162#M585041 Canaveral 2020-06-29T14:14:07Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650231#M585063 <P>TurboTax does not need to autosave because autosave is a Apple Mac built in feature unless you have disabled in in system preferences.</P> <P>&nbsp;</P> <P>If the indicated box is not checked then any document that changed (including the .tax2019 data file)&nbsp; will be saved before closing unless the close was abnormal (a crash, force quit, etc).</P> <P>&nbsp;</P> <P>Checking the box disables that.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2020-06-29 at 8.02.53 AM.jpg" style="width: 652px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/11001iA923BD9EC5A2FC5C/image-size/large?v=1.0&amp;px=999" role="button" title="Screen Shot 2020-06-29 at 8.02.53 AM.jpg" alt="Screen Shot 2020-06-29 at 8.02.53 AM.jpg" /></span></P> Mon, 29 Jun 2020 15:07:14 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650231#M585063 macuser_22 2020-06-29T15:07:14Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650289#M585075 <P>In that case, I guess there was a glitch during the upgrade. &nbsp;I should have known better. My eyes were already glassed over from looking through tax documents...</P><P>Thanks for the help.</P> Mon, 29 Jun 2020 16:08:27 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650289#M585075 Canaveral 2020-06-29T16:08:27Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650296#M585081 <P>Completed my taxes in February but held off on electronic filing with the COVID filing extension to July 2020 since we owe.&nbsp;</P><P>&nbsp;</P><P>Using Turbo Tax Premier 2019 and trying to import a PDF of my completed 2019 taxes and the file (disk purchased from Costco 2019), will not import. I have completed the online updates and it seems to have wiped the memory of completing my taxes previously. I would like to file the taxes electronically instead of printing out and mailing the PDF with documents to the IRS. I am not going to re-enter my info and start my taxes over. HELP!!!</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 29 Jun 2020 16:13:11 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650296#M585081 chism2be 2020-06-29T16:13:11Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650300#M585084 <P>What do you mean import a pdf? &nbsp;You need the .tax2019 file to open in the program. &nbsp;Are you on Windows or Mac? &nbsp;Does your program start ok? &nbsp;Then what happens when you go to File-Open? &nbsp;You can't&nbsp;find your return?</P> Mon, 29 Jun 2020 16:18:45 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650300#M585084 VolvoGirl 2020-06-29T16:18:45Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650419#M585154 <P>The 2019 TurboTax Premier program won't allow me to import the .tax2019 or PDF file of my 2019 taxes that I completed in the program I purchased via hard disk in February. When I did the online update when opening the program today, it seems to have wiped all my previous data and it wants me to start fresh.&nbsp;</P><P>&nbsp;</P><P>I completed the taxes, have the files, just can't import them to e-file. I'm on a Windows PC. When I try to import the PDF it says it can't use the file. When I browse for the .tax2019 file and find it, it does nothing and doesn't import it.</P><P>&nbsp;</P><P>Thanks for your response.</P> Mon, 29 Jun 2020 17:37:43 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650419#M585154 chism2be 2020-06-29T17:37:43Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650427#M585158 <P>I don't know what you are trying to do but you do not import it.&nbsp; You just OPEN the file.&nbsp; Importing or transferring means to transfer a 2018 return in to start a new 2019 return.&nbsp; Go up to FILE - OPEN.&nbsp; Does&nbsp; your 2019 return show up in the box?&nbsp;&nbsp;</P> Mon, 29 Jun 2020 17:40:56 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650427#M585158 VolvoGirl 2020-06-29T17:40:56Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650443#M585166 <P>Yes, I figured it out doing the Open File instead of Import File. Thanks for your advice.</P> Mon, 29 Jun 2020 17:50:50 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650443#M585166 chism2be 2020-06-29T17:50:50Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1652021#M585725 <P>can I get my work back?</P> Tue, 30 Jun 2020 20:03:49 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1652021#M585725 pas56_2020 2020-06-30T20:03:49Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1655964#M587118 <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><STRONG>Yes.</STRONG></SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You will need to open the tax date file saved on your local computer.</SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><A href="https://ttlc.intuit.com/community/tax-data-file/help/find-your-tax-data-file-tax-file-in-windows/00/25926" target="_blank"><SPAN style="color:null">Finding your tax file</SPAN></A></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><A href="https://ttlc.intuit.com/community/tax-data-file/help/what-s-the-difference-between-the-tax-data-file-and-the-pdf-file/00/25776" target="_blank"><SPAN style="color:null">Tax file vs PDF file</SPAN></A></SPAN></SPAN></P> Fri, 03 Jul 2020 21:56:06 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1655964#M587118 JotikaT2 2020-07-03T21:56:06Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656960#M587499 <P>I don't know if my taxes have been filed or not. &nbsp;Didn't get a copy need one . &nbsp;I know you got paid. It that is all I have found. &nbsp;Please help</P> Sat, 04 Jul 2020 20:00:14 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656960#M587499 Clara4 2020-07-04T20:00:14Z Re: Upgraded and all work lost https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656971#M587503 <BLOCKQUOTE><HR /><FONT color="#00CCFF"><U>@ Clara4</U></FONT>&nbsp;wrote:<BR /><P>I don't know if my taxes have been filed or not. &nbsp;Didn't get a copy need one . &nbsp;I know you got paid. It that is all I have found. &nbsp;Please help</P><HR /></BLOCKQUOTE><P>Not enough information.&nbsp; <EM><STRONG>How</STRONG></EM> did you prepare the 2019 return?&nbsp;&nbsp; Did you prepare it Online (web version), or did you use desktop software (CD/download) installed on your computer?&nbsp; If desktop software, for Windows or Mac?</P><P>&nbsp;</P><P>And what is your issue now?&nbsp;&nbsp; Are you unable to find a 2019 online return you prepared so you can download/print it for your records?&nbsp; Or are you unable to find a return you prepared in the installed software?&nbsp; Or what??</P><P>&nbsp;</P><P>If you prepared the return in Online TurboTax, log in and at the Tax Home, what is shown for the "return status"?</P> Sat, 04 Jul 2020 20:17:19 GMT https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656971#M587503 mesquitebean 2020-07-04T20:17:19Z
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topic Re: Upgraded and all work lost in Get your taxes done using TurboTax
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https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650159#M585039
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<P>Is the desktop version. &nbsp;Did not ask if I wanted to save. Live and learn. &nbsp;Thanks for info. &nbsp;I guess doing an upgrade in the midst of first time use is a situation where info can be lost if one has not done a save previously. &nbsp;Still seems antiquated that it would not be autosaving...</P>
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<pubDate>Mon, 29 Jun 2020 14:08:13 GMT</pubDate>
<dc:creator>Canaveral</dc:creator>
<dc:date>2020-06-29T14:08:13Z</dc:date>
<item>
<title>Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/upgraded-and-all-work-lost/01/1649887#M584939
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<description>
<P>First time user of Turbotax. &nbsp;Was 1.5 hours in and the software suggested I upgrade from Deluxe to Premier for additional itemization. I hit yes and the upgrade happened. When the software relaunched all my work was lost. &nbsp;I found the only .tax file on my Mac and it was empty. &nbsp;Any suggestions on how to get my work back? &nbsp;From what I have read, I should have been saving my work, I guess I figured that in 2020 software would be autosaving. Any ideas or is this just a really annoying learning experience? &nbsp;It stings that as part of my $30 upgrade I lost all that work... &nbsp;Thanks for any suggestions.</P>
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<pubDate>Mon, 29 Jun 2020 03:23:17 GMT</pubDate>
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<dc:creator>Canaveral</dc:creator>
<dc:date>2020-06-29T03:23:17Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649920#M584952
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="2432810"></LI-USER>&nbsp;wrote:<BR /><P>First time user of Turbotax. &nbsp;Was 1.5 hours in and the software suggested I upgrade from Deluxe to Premier for additional itemization. I hit yes and the upgrade happened. When the software relaunched all my work was lost. &nbsp;I found the only .tax file on my Mac and it was empty. &nbsp;Any suggestions on how to get my work back? &nbsp;From what I have read, I should have been saving my work, I guess I figured that in 2020 software would be autosaving. Any ideas or is this just a really annoying learning experience? &nbsp;It stings that as part of my $30 upgrade I lost all that work... &nbsp;Thanks for any suggestions.</P><HR /></BLOCKQUOTE><P>I'm not sure what you meant by "additional itemization."&nbsp;&nbsp; If you are using desktop software (CD/download), the Deluxe and Premier editions both prepare the same forms.&nbsp; They differ only in the amount of help and guidance.&nbsp; Premier has more help/guidance with investments (stocks, bonds, mutual funds) and rental/royalty property. &nbsp;</P><P>&nbsp;</P><P><EM>"I found the only .tax file on my Mac and it was empty."</EM></P><P>I'm not sure what that means.&nbsp;&nbsp; Is that a file ending in *.tax2019?&nbsp;&nbsp; Had you never saved a copy of the *.tax2019 file you had been working on?&nbsp; i.e., was that 1.5 hours the first and only session you've had?</P><P>&nbsp;</P><P>I don't use a Mac, so I can't comment much on your issue.&nbsp; You may get some comments in this thread, but in the meantime, I'm going to ask someone using a Mac to assist you when they are next around.</P><P>&nbsp;</P><P><LI-USER uid="88"></LI-USER>&nbsp; Are you please able to assist here when you are next in the forum?&nbsp; Thanks.</P><P>&nbsp;</P><P>When I'm working on my return, I occasionally save during the session.&nbsp; And after every session I copy the *.tax2019 data file to a flash drive--just in case--since I've seen some horror stories over the years of using this forum.&nbsp; Luckily, since I've been doing that, I've never lost the data file, but it feels good to know I have a back up.&nbsp;&nbsp; Hopefully, macuser_22 or another Mac user may be able to suggest something for your situation.</P>
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<pubDate>Mon, 29 Jun 2020 04:04:01 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649920#M584952
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<dc:creator>mesquitebean</dc:creator>
<dc:date>2020-06-29T04:04:01Z</dc:date>
</item>
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<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649940#M584962
</link>
<description>
<P>If you are using the desktop version then TurboTax will always ask if you want to save the tax return before quitting.&nbsp;&nbsp; If you say yes then it will ask for a password if you want to protect the file.&nbsp; If you say no then it will quit and all data will be lost.</P>
</description>
<pubDate>Mon, 29 Jun 2020 04:23:43 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1649940#M584962
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<dc:creator>macuser_22</dc:creator>
<dc:date>2020-06-29T04:23:43Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650159#M585039
</link>
<description>
<P>Is the desktop version. &nbsp;Did not ask if I wanted to save. Live and learn. &nbsp;Thanks for info. &nbsp;I guess doing an upgrade in the midst of first time use is a situation where info can be lost if one has not done a save previously. &nbsp;Still seems antiquated that it would not be autosaving...</P>
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<pubDate>Mon, 29 Jun 2020 14:08:13 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650159#M585039
</guid>
<dc:creator>Canaveral</dc:creator>
<dc:date>2020-06-29T14:08:13Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650162#M585041
</link>
<description>
<P>Thanks. &nbsp;Yes, I was prompted to upgrade for additional info on rental property. &nbsp;Could have been worse, I might have been close to finished as opposed to 1.5 hours in. &nbsp;But, as I mentioned elsewhere, it seems ridiculous to me that something as laborious and time-consuming as tax preparation software is not autosaving from the moment you hit the first key. I mean, Intuit, just autosave it and call it "draft" until the user clicks to mark it "final."&nbsp;</P><P>Onward...</P><P>Thanks again.</P>
</description>
<pubDate>Mon, 29 Jun 2020 14:14:07 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650162#M585041
</guid>
<dc:creator>Canaveral</dc:creator>
<dc:date>2020-06-29T14:14:07Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650231#M585063
</link>
<description>
<P>TurboTax does not need to autosave because autosave is a Apple Mac built in feature unless you have disabled in in system preferences.</P> <P>&nbsp;</P> <P>If the indicated box is not checked then any document that changed (including the .tax2019 data file)&nbsp; will be saved before closing unless the close was abnormal (a crash, force quit, etc).</P> <P>&nbsp;</P> <P>Checking the box disables that.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2020-06-29 at 8.02.53 AM.jpg" style="width: 652px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/11001iA923BD9EC5A2FC5C/image-size/large?v=1.0&amp;px=999" role="button" title="Screen Shot 2020-06-29 at 8.02.53 AM.jpg" alt="Screen Shot 2020-06-29 at 8.02.53 AM.jpg" /></span></P>
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<pubDate>Mon, 29 Jun 2020 15:07:14 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650231#M585063
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<dc:creator>macuser_22</dc:creator>
<dc:date>2020-06-29T15:07:14Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650289#M585075
</link>
<description>
<P>In that case, I guess there was a glitch during the upgrade. &nbsp;I should have known better. My eyes were already glassed over from looking through tax documents...</P><P>Thanks for the help.</P>
</description>
<pubDate>Mon, 29 Jun 2020 16:08:27 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650289#M585075
</guid>
<dc:creator>Canaveral</dc:creator>
<dc:date>2020-06-29T16:08:27Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650296#M585081
</link>
<description>
<P>Completed my taxes in February but held off on electronic filing with the COVID filing extension to July 2020 since we owe.&nbsp;</P><P>&nbsp;</P><P>Using Turbo Tax Premier 2019 and trying to import a PDF of my completed 2019 taxes and the file (disk purchased from Costco 2019), will not import. I have completed the online updates and it seems to have wiped the memory of completing my taxes previously. I would like to file the taxes electronically instead of printing out and mailing the PDF with documents to the IRS. I am not going to re-enter my info and start my taxes over. HELP!!!</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 29 Jun 2020 16:13:11 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650296#M585081
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<dc:creator>chism2be</dc:creator>
<dc:date>2020-06-29T16:13:11Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650300#M585084
</link>
<description>
<P>What do you mean import a pdf? &nbsp;You need the .tax2019 file to open in the program. &nbsp;Are you on Windows or Mac? &nbsp;Does your program start ok? &nbsp;Then what happens when you go to File-Open? &nbsp;You can't&nbsp;find your return?</P>
</description>
<pubDate>Mon, 29 Jun 2020 16:18:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650300#M585084
</guid>
<dc:creator>VolvoGirl</dc:creator>
<dc:date>2020-06-29T16:18:45Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650419#M585154
</link>
<description>
<P>The 2019 TurboTax Premier program won't allow me to import the .tax2019 or PDF file of my 2019 taxes that I completed in the program I purchased via hard disk in February. When I did the online update when opening the program today, it seems to have wiped all my previous data and it wants me to start fresh.&nbsp;</P><P>&nbsp;</P><P>I completed the taxes, have the files, just can't import them to e-file. I'm on a Windows PC. When I try to import the PDF it says it can't use the file. When I browse for the .tax2019 file and find it, it does nothing and doesn't import it.</P><P>&nbsp;</P><P>Thanks for your response.</P>
</description>
<pubDate>Mon, 29 Jun 2020 17:37:43 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650419#M585154
</guid>
<dc:creator>chism2be</dc:creator>
<dc:date>2020-06-29T17:37:43Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650427#M585158
</link>
<description>
<P>I don't know what you are trying to do but you do not import it.&nbsp; You just OPEN the file.&nbsp; Importing or transferring means to transfer a 2018 return in to start a new 2019 return.&nbsp; Go up to FILE - OPEN.&nbsp; Does&nbsp; your 2019 return show up in the box?&nbsp;&nbsp;</P>
</description>
<pubDate>Mon, 29 Jun 2020 17:40:56 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650427#M585158
</guid>
<dc:creator>VolvoGirl</dc:creator>
<dc:date>2020-06-29T17:40:56Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650443#M585166
</link>
<description>
<P>Yes, I figured it out doing the Open File instead of Import File. Thanks for your advice.</P>
</description>
<pubDate>Mon, 29 Jun 2020 17:50:50 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1650443#M585166
</guid>
<dc:creator>chism2be</dc:creator>
<dc:date>2020-06-29T17:50:50Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1652021#M585725
</link>
<description><P>can I get my work back?</P></description>
<pubDate>Tue, 30 Jun 2020 20:03:49 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1652021#M585725
</guid>
<dc:creator>pas56_2020</dc:creator>
<dc:date>2020-06-30T20:03:49Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1655964#M587118
</link>
<description>
<P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><STRONG>Yes.</STRONG></SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:null"><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif">You will need to open the tax date file saved on your local computer.</SPAN></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><A href="https://ttlc.intuit.com/community/tax-data-file/help/find-your-tax-data-file-tax-file-in-windows/00/25926" target="_blank"><SPAN style="color:null">Finding your tax file</SPAN></A></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:14px"><SPAN style="font-family:Arial,Helvetica,sans-serif"><A href="https://ttlc.intuit.com/community/tax-data-file/help/what-s-the-difference-between-the-tax-data-file-and-the-pdf-file/00/25776" target="_blank"><SPAN style="color:null">Tax file vs PDF file</SPAN></A></SPAN></SPAN></P>
</description>
<pubDate>Fri, 03 Jul 2020 21:56:06 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1655964#M587118
</guid>
<dc:creator>JotikaT2</dc:creator>
<dc:date>2020-07-03T21:56:06Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656960#M587499
</link>
<description>
<P>I don't know if my taxes have been filed or not. &nbsp;Didn't get a copy need one . &nbsp;I know you got paid. It that is all I have found. &nbsp;Please help</P>
</description>
<pubDate>Sat, 04 Jul 2020 20:00:14 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656960#M587499
</guid>
<dc:creator>Clara4</dc:creator>
<dc:date>2020-07-04T20:00:14Z</dc:date>
</item>
<item>
<title>Re: Upgraded and all work lost</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656971#M587503
</link>
<description>
<BLOCKQUOTE><HR /><FONT color="#00CCFF"><U>@ Clara4</U></FONT>&nbsp;wrote:<BR /><P>I don't know if my taxes have been filed or not. &nbsp;Didn't get a copy need one . &nbsp;I know you got paid. It that is all I have found. &nbsp;Please help</P><HR /></BLOCKQUOTE><P>Not enough information.&nbsp; <EM><STRONG>How</STRONG></EM> did you prepare the 2019 return?&nbsp;&nbsp; Did you prepare it Online (web version), or did you use desktop software (CD/download) installed on your computer?&nbsp; If desktop software, for Windows or Mac?</P><P>&nbsp;</P><P>And what is your issue now?&nbsp;&nbsp; Are you unable to find a 2019 online return you prepared so you can download/print it for your records?&nbsp; Or are you unable to find a return you prepared in the installed software?&nbsp; Or what??</P><P>&nbsp;</P><P>If you prepared the return in Online TurboTax, log in and at the Tax Home, what is shown for the "return status"?</P>
</description>
<pubDate>Sat, 04 Jul 2020 20:17:19 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-upgraded-and-all-work-lost/01/1656971#M587503
</guid>
<dc:creator>mesquitebean</dc:creator>
<dc:date>2020-07-04T20:17:19Z</dc:date>
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