topic Substitute W2 Option Unavailable in Get your taxes done using TurboTax

Substitute W2 Option Unavailable

sol-sheri — Mon, 08 Jun 2020 17:40:27 GMT

Hello!

I've repeatedly followed the instructions for completing form 4852 when you haven't received a W2, but there isn't a "Substitute form" box on the Do any of these uncommon situations apply to this W-2? screen. It seems like that option is no longer available. I can include a screenshot if that is useful.

Please help! Thanks!

Re: Substitute W2 Option Unavailable

Texas Roger — Mon, 08 Jun 2020 18:18:57 GMT

Are these the instructions you followed?

Here's how to fill out Form 4852:

1. Visit the W-2 area of TurboTax and choose "Work on my W-2 now."
2. Enter the employer ID Number (EIN) if you know it. Leave it blank if you don't.
3. When we ask for your W-2 info, enter all the info that should be on your W-2 if you had actually received it. You can use your pay stubs to estimate your earnings and total taxes paid (federal, state and local). Because you don't have your actual W-2, you just need to use the best information you have available (pay stubs, bank statements, etc.) to fill out as much of the Form as possible.
4. After you're done filling out your W-2 info, you will get to "Do any of these uncommon situations apply to this W-2?" Select the checkbox "Substitute form -- I didn't receive a W-2 from my employer and need to complete a substitute form."
5. Then we will ask you to confirm you want to complete form 4852. Select Yes if you are ready.
6. Next write out an explanation of how you figured out your wages and taxes paid (i.e. I used my last pay stub or my most recent bank statement).
7. Then describe the steps you took when you tried to get your W-2 from your employer, like I called my employer on (insert date).

Re: Substitute W2 Option Unavailable

RobertG — Mon, 08 Jun 2020 18:20:11 GMT

I'm seeing the Substitute form box third from the bottom of the Do any of these uncommon situations apply to this W-2? screen.

You can file a conventional paper return that includes IRS Form 4852 if all efforts to obtain a W-2 from your employer have failed. Here's how to fill one out:

In your TurboTax program, search for W-2 and then select the Jump to link in the search results to get to the W-2 entry screen.
Fill out your W-2 as best you can using the information from your last pay stub.
When finished, proceed through the interview. Eventually you'll get to the Do any of these uncommon situations apply to this W-2? screen.
- Check the Substitute form box near the bottom.
- Check any other box(es) that apply to your W-2 before selecting Continue.
Eventually you'll come to a screen which will ask if you want to complete Form 4852 for wages paid. Answer Yes and carefully follow the onscreen instructions.

Returns including Form 4852 can't be e-filed per IRS regulations.

Re: Substitute W2 Option Unavailable

sol-sheri — Mon, 08 Jun 2020 18:37:36 GMT

Hi,

Yes, those are the instructions I followed. However, the "substitute W-2 option" does not appear as an option. See the screenshot below.

Re: Substitute W2 Option Unavailable

Texas Roger — Mon, 08 Jun 2020 18:57:13 GMT

On my desktop software the Substitute form message appears right below Non-standard W-2. Did you try to enter as much of the W-2 information as possible?

Re: Substitute W2 Option Unavailable

sol-sheri — Mon, 08 Jun 2020 23:52:20 GMT

I entered all of the information that I could, including wages and all the estimated taxes withheld. Does the web browser not have the same options as the desktop software?

I love TurboTax, but I'm beginning to think that it's not going to work for me this year if it doesn't provide this option.