Software doesn't work

rawjam2006 — Thu, 21 May 2020 17:58:39 GMT

Deluxe. Windows 7 Loaded and updated program. Cannot access forms and enter information. Program stops and restarts multiple times.

Re: Software doesn't work

rjs — Thu, 21 May 2020 22:14:05 GMT

Please try the following. It has worked for several people with similar problems.

Exit from TurboTax.
Right-click the TurboTax 2019 icon on your Windows desktop.
On the pop-up menu click "Properties."
In the Properties window click the "Compatibility" tab.
Check the box that says "Run this program in compatibility mode for:" and select Windows 7."
Check the box that says "Run this program as an administrator."
Click OK.
Start TurboTax again.